**THE ROLE & THE TEAM**:
- As a **City Manager - Milan (m/w/d)** you will execute our local expansion strategy driving growth in Milan by leading the acquisition of retailers and signing up their store(s) so that they can sell to customers via our platform.
You will rapidly build a dense local network of retail stores by being on the ground targeting selected trade zones.
You will be key to bringing the local fashion flavour to the Zalando platform in terms of assortment and brands from stores in the Milan metropolitan area.
You are part of one of the most innovative Zalando teams, reinventing retail: Online-to-Offline.
**INCLUSIVE BY DESIGN**:
**WHY YOU SHOULD BE INTERESTED**:
- **Win fast and big.
** Milan is a world -renowned fashion city - with thousands of fashion stores divided into key trade zones.
Using your deep understanding of the local fashion retail landscape together with your experience operating effective scalable sales acquisition processes, you will become the face of Connected Retail in Milan and spearhead our efforts to connect retailers to the Zalando platform
- **First contact.
**You will coordinate initial visits to retailers by deploying external sales agents / promotional teams in parallel with localised awareness campaigns and campaigns from our central Marketing function
- **Build trust.
** You will follow up by seeking daily opportunities to meet retailers to establish relationships by understanding their needs and problem solving, with the right tone and empathy, constantly building connections within the local independent retail community
- **Close the deal.
** Using your established connections as well as your influential sales style, you will convert each opportunity into a signed agreement.
Delivery of inspirational success stories and personalised business cases to retailers directly inside the stores will be key to achieving this
- **Own your success.
** You will have the end-to-end responsibility from first contact to contract conclusion.
You will work closely with our Country Manager, Italy and the Sales Expansion team at our Berlin HQ who will challenge and support you to rapidly grow the retail network
**WE'D LOVE TO MEET YOU IF**:
- 2 plus years proven sales experience, scaling in quick commerce either in the food delivery and mobility industry in a localised city context.
An understanding of the local fashion and retail environment is a big plus
- You feel comfortable approaching store owners on the ground and pitching our solution
- Strong communication and confident negotiation skills.
You speak fluent Italian and business fluent English.
Other European languages are a plus
- Analytical thinking and an affinity for numbers round off your profile - confident knowledge of Excel, Google Sheets or SalesForce are a plus
- You like to question the status quo and have an interest in technology.
Enthusiastic about developing a business and implementing new creative ideas to increase sales and expand your network
- Capability to take initiative and easily adapt to an evolving work environment
**ZALANDO BENEFITS**:**Career Development**
- We offer peer-to-peer performance reviews twice a year
- Learn and develop through our extensive Zalando training platform
- Join regular all-hands, team meetings, Q&A-sessions, and quarterly anonymous employee surveys to ask your questions and provide your feedback
- Support from an international team of experts; mentoring and professional development opportunities
**Flexibility**
- Flexible working hours
- Relocation assistance for internationals
- If you work from an office in your role, a choice of office equipment to be delivered to you, to support you working from home due to COVID-19 safety
**ABOUT ZALANDO CONNECTED RETAIL**:
As part of the Zalando universe, **Connected Retail** is enabling brick-and-mortar stores to sell directly to millions of online consumers on the Zalando platform.
Together with our partners and state -of
- the
- art technologies we are building a seamless experience for our 42 million active customers to shop from local stores.
This results in greater shopping experience, product selection and availability in products, faster delivery times and more sustainable shipping.
THE FUTURE OF RETAIL IS CONNECTED
CustomerFulfillment