Company: iubenda Location: Remote Job Title: Chief Growth Officer (SaaS Commercial Director) iubenda is a legal-tech scale-up founded in 2011, now trusted by over 110K clients in the EU, the US, and 100 more countries.
We are leaders in our industry and operate on a global scale developing and releasing innovative tech solutions.
Our mission is to provide our clients with everything their business needs to be compliant with legal, local, and regional requirements, so that they can focus on their core product.
We're looking for an enthusiastic Chief Growth Officer (the official job title will be Commercial Director) to join our team, take full responsibility for all revenue-generating and customer-engagement activities, as well as manage the entire marketing department (currently split into the following teams: Advertising, Affiliation, Content, Email Marketing, and SEO).
Responsibilities: Driving consistent value in revenue-generating and customer-engagement activities (i.e., customer acquisition; marketing in a broad sense, including pricing and packaging; sales strategy; international expansion; customer success strategy; and customer support strategy).
Developing, implementing, and overseeing marketing, sales, and customer success strategies and campaigns.
Cooperating with other departments (such as Software Development, Product, and Finance) to connect the above-mentioned strategy with overall company goals and objectives.
Having full ownership of all of the company's commercial performance reporting tools.
Leading and mentoring the Marketing department, providing guidance, support, and performance feedback to help the team achieve objectives and deliver campaigns on time and to budget.
Driving innovation and continuous improvement within the marketing team by using data analytics and metrics to measure the effectiveness of marketing campaigns, optimize performance, and make informed decisions.
Requirements: At least 5 years of experience as a Chief Growth Officer or in a similar role with a proven track record of success.
Previous experience in scaling a subscription-based SaaS to approximately 50M.
In-depth understanding of KPIs and dynamics: ROAS; onboarded-customers volume; market capture vs investment per geography; ARR vs Sales & Marketing spend; ARR volume and growth rate; net revenue retention rate; NPS.
Extensive knowledge of different areas of marketing, with a focus on funnel optimization, performance marketing, and SEO.
Strong experience with Google Ads, Google Search Console, and analytics tools in general.
Experience in coordinating multiple small-sized marketing teams in an empathetic and team-oriented way.
High proficiency in English.
Willingness to embrace the complexities of scaling, to get involved in operational tasks where necessary, and remarkable enthusiasm and willingness to support iubenda's growth.
Location: At iubenda, we believe in full-remote.
Accordingly, you can work from wherever you prefer in the world.
If you prefer to work from an office, you have access to our Italian (Milan and Bologna) and German (Berlin and Hamburg) offices, allowing you to follow a hybrid work model.
Benefits: REMOTE WORK - You can work 100% remotely or from one of our beautiful offices in Italy (Bologna and Milan) and Germany (Hamburg).
TRAVEL ALLOWANCE TO VISIT A COLLEAGUE - We'll provide you with a budget to spend time with your teammates across the globe.
COMPANY RETREATS AND COWORKING GATHERINGS - Once a year, we get together in amazing destinations to work, bond, and enjoy team-building activities.
LEARNING BUDGET - We'll sponsor your professional growth by providing a budget for certifications, events, courses, and books.
ENGLISH CLASSES - We offer online English classes weekly, within working hours, and on several different levels.
WORK EQUIPMENT - We'll provide an equipment allowance for you to perform at your best.
BRIGHT & COLLABORATIVE WORK ENVIRONMENT - You will be part of a multicultural team of talented and experienced colleagues.
Please send your CV in English.
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