At Meliá we are all Very Inspiring People, great professionals who make everyday life easier and more exceptional. From newcomers to veterans, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to creating your future wherever you wish.ME by Meliá celebrates the unique personality of its destinations and the cutting-edge design of its hotels. Discover the bold and daring spirit of ME by Meliá hotels and their impressive collection of rooms and suites inspired by contemporary culture. We are energy. We are inspiration. We are ME.Mission: Responsible for providing appropriate and courteous service. Complies at all times with quality standards and pays special attention to customer service, ensuring that food and beverages are presented correctly before being delivered to customers in order to ensure the satisfaction of guests and customers, and earn their recognition and preference for hotel services.What will you be doing?Detailed knowledge of the menu and being able to articulate enthusiastically.Know the steps of service as outlined in the service manual.Make guests feel comfortable and enhance the guest experience.Inform guests of specials and menu changes.Anticipate guests' needs and exceed their expectations.Supervise the clearing of tables and mise-en-place necessary for the next course.Monitor and observe guests' dining experience.Ensure guests are satisfied with the food and service.Respond promptly and courteously to any requests.What are we looking for?Fluent in Italian and knowledge of English.Friendly, outgoing, and positive.Enjoy being part of a team.Previous experience in the same position in hotels of similar category.Excellent organizational skills and ability to find solutions.A genuine passion for customer service and a sparkling personality.Great communication skills, desire to develop and progress in your role.Flexibility and enthusiasm are key for this position."The world is yours with Meliá"Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world? ????Because belonging to the great Meliá family is being VIPYou will enjoy My MeliáRewards which is the exclusive loyalty programme for our employees with exclusive benefits and advantages.In addition, enjoy the My MeliáBenefits programme: with flexible remuneration, exclusive discounts on a variety of products and services, active and healthy lifestyles, and charitable initiatives. Be as proud to belong to Meliá as we are of you ??
