The overall scope of the job includes serving food and beverages to guests in the assigned outlet,providing a courteous, professional, efficient and flexible service consistent with the standards ofthe hotel and in line with the Company's DNA values in order to encourage sales and maximizeguest satisfaction.? The service team is well managed, having delegated the appropriate tasks to the teammembers.? A High quality of product and service is maintained in the outlet.? The outlet is developed in an entrepreneurial manner, looking for opportunities togenerate more business at all times. MAIN RESPONSIBILITIES? Responsible to Head Waiter / Waitress, Supervisor, Assistant Manager, Outlet Manager.? Report to duty punctually wearing the correct uniform, clean and well pressed includingappropriate shoes (polished) and nametag at all times according to the hotels dress code& grooming standards, maintaining a high standard of personal appearanceand hygiene at all times.? A courteous, professional and efficient service is provided at all times.? All duties and tasks are performed as per the tasks required at the outlet.? Be knowledgeable of all services and products offered by the hotel.? Have a thorough knowledge and understanding of all food and beverage items offered bythe department assigned.? Have the knowledge and understanding to explain and perform upselling all items offeredby the department assigned as well as offering alternatives.? Monitor operating supplies, equipment and reduce spoilage and wastage successfully.? Ensure that the place of work and surrounding area is kept clean and organized at alltimes.? Successfully perform opening and closing procedures established for the assigned outlet? Handle guest enquiries in a courteous and efficient manner and report guest complaintsand feedback to supervisors.? Report guest complaints immediately to the supervisors and ensuring follow up isperformed with the guest.? Be knowledgeable to operate the existing POS system based on the trained responsibilitylevel as assigned in the department.? Understand and strictly adhere to the rules & regulations established in the hotel's policymanual and the hotel's policy on fire, hygiene, health, & safety.? Maintain a good rapport and work relation with staff in the assigned department andwithin the hotel.? Attend and contribute to all staff meetings, departmental trainings and hotel initiatedtrainings scheduled.? Undertake reasonable tasks and secondary duties as assigned by the Department Head.? Respond to any changes in the department as dictated by the hotel management.? Assist in carrying out scheduled inventories of products and operating equipment.? Perform any other assigned reasonable duties and responsibilities as assigned.? Project at all times a positive and motivated attitude and exercise self-control. Additional responsibilities and tasks can be added at any time according to the needs of thebusiness and of the hotel.
Number of positions: 2
Up to €2000 per month + Accommodation
Accommodation provided.
Department: F& B service
About you? Passionate for Food & Beverage? People Oriented? Passionate for European luxury? Entrepreneurial? Straightforward? Sense of responsibility? Team player? Analytical thinker? Flexible and reliable? Tolerant and open minded? Works well under pressure EXPERIENCE: To fill the position, the following is required:? Experience in an F& B service role. LANGUAGE: Ability to work and communicate in a multinational environment:? Local language – excellent oral and written skills.? English – excellent oral and written skills.? Additional language – beneficial? Ability to work as part of a team, thrive underpressure in challenging circumstances and comeup with proactive, rational solutions.? Excellent written and verbal communication skills.? Excellent organizational and time management skills.? Applies a professional, confidential and ethicalapproach at all times.? Works in a safe, prudent and organized manner.? Ability to operate computer and office equipment.
Languages required: English and Italian.
The company
hosco Talent Search is a division of Hospitality Connection (hosco).hosco Talent Search provides hospitality employers with a distinctive and highly efficient placement service for young talents in the industry. With a team composed of recruitment experts, hosco assists companies in the recruitment efforts of both interns, graduates and alumni. Informazioni aggiuntive: Tipo di impiego: Tempo pieno