Reports to Bar Manager.
Main responsibilities:
Responsible for the drinks production and service of main bar and pool bar achieving and maintaining the brand standards and exceeding Guests expectations;
Maintain professional relationships with guests and colleagues;
Compliance with health and safety regulations.
Competencies required
Effective communication: He / she communicates clearly and in an appropriate manner (both verbally and non-verbally) that positively impacts on their role, the business and Belmond.
He / she uses and interprets non-verbal behaviours to enhance understanding.
Emotional intelligence: He / she shows the ability to be aware of, control and express ones emotions and to handle interpersonal relationships.
He / she demonstrates sensitivity to the needs and emotions of others and adjust ones style to the needs of the audience.
Collaboration: He / she exhibits the ability to successfully work together united within a group whilst showing respect and willing to share information and skills.
He / she is willing to continuously develop him/ herself.
Drive results: He / she demonstrates pride in delivering exceptional and consistent high levels of service to internal and external customers by anticipating and exceeding their expectations.
He / she demonstrates a sense of urgency and take ownership of one's tasks and responsibilities.
Adaptability: He / she accepts change and participate in new programs and processes.
Is willing to learn new skills and keep up to date with developments in the department.
He / she deals with multiple tasks and alters behaviour / priorities as changes occur and remains calm in pressurised situations.
Global perspective: He / she is curious and respectful of all cultures and looks to learn from them.
He / she treats each other with respect and inclusiveness regardless of position, level or background.
**Requirements**:
Fluent in English and Italian
Previous experience in the same position
Good product knowledge
**Benefits**
Seasonal Labour contract according to C.C.N.L.
Settore Turismo
Complimentary nights worldwide as per Belmond Discovering policy
Employee discounts and Friends and Family rates across Belmond worldwide as per Belmond Discovering policy
Learning & development activities
Career opportunities within Belmond
Complimentary meals on duty
Uniforms dry cleaning
Lodging and residence cleaning for non residents
**Location**:
- Italy, Casole d'Elsa
Department:
- Food & Beverage
Employment type:
Experience: