Case Manager - Er24

ER24 Contact Centre 124| Rivonia | South Africa Closing date: 22/08/2024 Number of positions: 1 Recruiter name: Silindokuhle Bawuti Reference number: 51638 Workplace Type: On-site Permanent MAIN PURPOSE OF JOB To oversee clinical case management within the contact centre to ensure a positive patient outcome and compliance with scheme rules.
KEY RESPONSIBILITY AREAS Oversee clinical cases within the Contact Centre.
Provide medical information and trauma debriefing to required cases.
Provide basic contact centre administration to the specialised services team.
REQUIRED EDUCATION Essential: RN Qualification or ALS qualification.Desired: Degree in Nursing or Degree in Emergency Medical Care.
REQUIRED EXPERIENCE Essential: 2 years Emergency Centre as RN or 2 years as Operational Paramedic.Desired: 1 year Critical Care/Neonatal as RN or 1 year as Critical Care Paramedic.
REQUIRED JOB SKILLS AND KNOWLEDGE Computer literate (Microsoft Office).
CAD system.
Funder scheme rules.
Knowledge related to the transport environment.
EMS environment.
Telephonic and email etiquette.
All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.
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