Job Description SummaryWe are seeking a Capability Building Manager to join our team Learning and Capability Building within Innovation, BE&E and Mature Brands (IBEEM) .
In this role you will drive the design and deploy future-proof capability building plans and programs for all the customer facing population & establish a continuous cycle of discovery-design-deploy, aimed to support business development and efficacy.
You will have also the responsibility to continue to invest in scientific trainings (ie focus on launches and new indication), as well as support the Manager in the onboarding on new hiring or internal moves.Job DescriptionKey responsibilities: Be responsible for designing and implementing the learning & capability building plans for the customer facing associates in line with internal an external future trends and role evolutions (ex Field Force, Medical, Field Value & Access..)Work with the Tas and Functions to define, develop and implement learning and capabilities journey for the responsible population, leveraging on internal resources and synergies with other functions within IBEEM and beyond and collaborate with external partners to explore market trends and evolutionContinue to invest in scientific knowledge upskilling, working in collaboration with cross functional teams and exploring new ways of working and methodologyPartner with the business and functions to provide a smooth onboarding for new hiring or internal moves for the customer facing roles, to continuously improve the process in term of efficiency and standardizationCreate partnership with Global team and other Top countries to design and implement local strategies in order to deploy Global enterprise programs for responsible population at country level, as well as work in close collaboration with local P&O to strengthen people developmentExplore future external trends and learning methodologies that can upgrade existing learning programs; manage learning platform and training budget with high accuracy on kpis measurementEssential requirements:+ 5 years experiences in learning and capability building role, preferably in commercial training in pharmaceutical or other industriesAdvanced stakeholder management at all levels within the organization, strong communications and negotiation skills, high results oriented and cross functional way of workingStrong team player, passionate, creative and curious for new learning evolutionExperience in change management and transformationManagement of dashboards and KPI's, strong data and analytical skills, experience with AIManagement of Learning Platforms (LMS) and toolsUniversity Degree , MBA is desirableFluent in Italian and EnglishWhy Novartis?
: Our purpose is to reimagine medicine to improve and extend people's lives and our vision is to become the most valued and trusted medicines company in the world.
How can we achieve this?
With our people.
It is our associates that drive us each day to reach our ambitions.
Be a part of this mission and join us!
Learn more here: https://www.novartis.com/about/strategy/people-and-cultureYou will receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook.https://www.novartis.com/careers/benefits-rewardsCommitment to Diversity and Inclusion:? Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to learn more about Novartis and our career opportunities, join the Novartis Network here:? Skills DesiredBusiness Partnerships, Coaching, Computer-Aided Design (CAD), Customer Needs (Inactive), Customer Service, Human Resources (HR), Installations (Computer Programs), Online Learning, Outside Sales, Physics, Relationship Building, Sales, Sales Training, Sdm, Training ProgramsSummaryLocation: MilanoType: Full time