Deadline Date: Tuesday 21 January 2025Requirement: System EngineerLocation: Grazzanise, ITFull Time On-Site: YesTime On-Site: 100%Total Scope of the request (hours): 418Required Start Date: 3 March 2025End Contract Date: 31 December 2025Required Security Clearance: NATO SECRETDuties and Role: Responsible for the delivery of 3rd level technical support for IT and Data Management Services in DCIS; Performs fault diagnosis using the IT and Data Management Services Management System; Supervises and carries out routine maintenance of IT and Data Management Services infrastructure, management appliances and other NATO IT and Data Management Services equipment; Completes any changes to the system documentation; Completes backups and restores of IT and Data Management Services devices; Supervises the workundertaken by the FSP IT and Data Management Services Technicians; Performs remote fault diagnosis on IT and Data Management Services as required; Performs on the JobFamiliarization with the Customer; Deputize for highergrade staff; Performs other duties as may be required.Skill, Knowledge & Experience: The candidate must have a currently active NATO SECRET security clearance; Experience in various areas of Software Engineering; Experience in emailand collaboration services technologies (e.G.
MS Exchange and Skype for Business); Experience in configuration management practices and tools; Knowledge of ITIL IT service management model; Experience and applied knowledge of Service Transition.At least 2 years' experience in various areas of:Latest Virtualization Technologies and Operating Systems; Implementation and troubleshooting Infrastructure Failover Clusters (Vmware and Microsoft); Latest Server, Storage, Client and Infrastructure Networking hardware technologies; Antivirus Management Systems (i.E.
McAfee ePolicy Orchestrator); Enterprise Systems Management services, methods and tools (i.E.
SCOM, SCCM, SCVMM).#J-18808-Ljbffr