Deadline Date: Tuesday 21 January 2025 Requirement: System Engineer Location: Grazzanise, ITALY Full-Time On-Site: Yes Time On-Site: 100% Not to Exceed Rate: 95 EUR Total Scope of the request (hours): 418 Required Start Date: 3 March 2025 End Contract Date: 31 December 2025 Required Security Clearance: NATO SECRET Duties and Role: Responsible for the delivery of 3rd level technical support for IT and Data Management Services in DCIS; Performs fault diagnosis using the IT and Data Management Services Management System; Supervises and carries out routine maintenance of IT and Data Management Services infrastructure, management appliances and other NATO IT and Data Management Services equipment; Completes any changes to the system documentation; Completes backups and restores of IT and Data Management Services devices; Supervises the work undertaken by the FSP IT and Data Management Services Technicians; Performs remote fault diagnosis on IT and Data Management Services as required; Performs on the Job Familiarization with the Customer; Deputize for higher grade staff Performs other duties as may be required.
Requirements: Skill, Knowledge & Experience: The candidate must have a currently active NATO SECRET security clearance Experience in various areas of Software Engineering Experience in email and collaboration services technologies (e.g.
MS Exchange and Skype for Business); Experience in configuration management practices and tools; Knowledge of ITIL IT service management model; Experience and applied knowledge of Service Transition At least 2 years' experience in various areas of: Latest Virtualization Technologies and Operating Systems.
Implementation and troubleshooting Infrastructure FailoverClusters (Vmware and Microsoft) Latest Server, Storage, Client and Infrastructure Networking hardware technologies.
Antivirus Management Systems (i.e.
McAfee ePolicy Orchestrator) Enterprise Systems Management services, methods and tools (i.e.
SCOM, SCCM, SCVMM);