About the job
**Wonderflow**
At a time when consumers are connected and empowered like never before, Wonderflow is helping the world's largest brands understand customer feedback at every turn. We offer descriptive and predictive NLP capabilities that allow global enterprises to understand, engage, and act upon customer interactions across many communication channels. We empower entire organizations to work as one - marketing, advertising, research, commerce, and customer care - to manage customer experience at scale. Wonderflow works with some of the most recognized global brands, including Philips, DHL, Pirelli, and more. The world's most renowned research firms, such as Forrester, Aragon, 451 Research, Ovum/Omdia, recognize Wonderflow as one of the top global competitors for the Customer Experience Management industry. Recent rewards: Aragon's only HOT Vendor in Europe in 2019; EIT Digital Winner (best one).
We've done a lot, but we see it as a beginning. We are determined to become the #1 end-to-end solution for Decision Intelligence based on VoC (Voice of Customer). That's "why" you should join.
**About this role**
Are you curious by nature? Do you love data and insights? Do you like to work with different stakeholders delivering meaningful insights and recommendations? Would you like to start your career in a fast-growing company where you can have a real impact? If so, Wonderflow's Business Intelligence team is recruiting for an exciting role as Business Intelligence Intern. In this position, you will be able to work hands-on with some of the most known brands across the
most diverse industries, putting in practice your analytical skills and helping uncover the most actionable insights that can support our customers to become more customer-centric.
**Your responsibilities**
In this role, you will use your critical thinking skills to develop research projects and reporting, analyze consumer and market data, and create custom and syndicated content based on our data and our customers' data. In particular, you will be responsible for:
- Translating data into actionable insights and forward-looking analyses, syndicated reports, and customized client presentations based on the client's brief.
- Producing competitive intelligence and market research reports that deliver insights and actionable recommendations to our clients in an engaging and visually interesting format.
- Manipulating large datasets to identify key themes or trends.
- Preparing digestible, differentiated, and incisive research that helps our commercial team strike the best deals with prospective clients and grow existing partnerships.
- Writing insightful content about industry issues and trends that impact company strategy, brand development, innovation, and consumer behavior.
- Writing and editing strategic reports to support our marketing team with the development of content such as articles and blog posts.Collaborating with the team leads ensuring relevance of analysis and reporting.
**Who we are looking for**
- Strong numeracy skills, with an ability to interpret, analyze, and present statistics in an interesting way.
- Primary and secondary research skills including syndicated data and consumer research.
- Ability to pull various types of data sets into a story, creating compelling narratives and providing clear actions and recommendations.
- You are always drawn to knowing the "why" behind things and great at digging into the data to find the answers.
- Flexibility and ability to manage multiple projects and vary timelines to adjust to clients' deadlines.
- Strong communication skills, both oral and written, to present research findings to clients.
- You are able to work independently to develop reports and presentations and meet deadlines.
- Excellent command of both written and spoken English is required.A degree in marketing, economics, market research, statistics, or related fields.
**What we offer**
- An inspiring culture: Ambitious, Hungry, Supportive
- Truly international team with multiple offices in Europe
- Our Flexible Office Policy allows you to work focusing on performance
- Training and coaching will be delivered, as a key part of your experience with us
- Possibilities for professional growth within the Company
- Position based in Trento