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Role Purpose Interlock with Italy market Busines Units to shape business strategic initiatives, provides a strategic consultancy service to the business units to assess major strategic projects, acting as the glue of the (COMPANY NAME) NW organization by removing silos planning and enabling innovation through lowest cost strategy
Prepares italian e2e High Level plan (pre-G0) to show the feasible milestones (in different drops) to be prioritised to ensure plan has a strategic and tailored scope with reduced TTM.
High level plan includes engagement and pre-aligment of all accountable stakeholders|teams.
Advises if and when to submit demand via the Demand Front Door.
Assists Demand Assurance Manager and Strategic Planner with initial triage of demand|any verifications with the business units and in setting priorities.
Ensures alignment and addresses any queries|takes actions at the Interlock meetings.
Ensures any contractual, budget|LRP and legal or regulatory considerations are considered.
Supports market CNO and teams with major strategic projects & initiatives when responding to the business units and external facing customers|government (Regulator)
In charge of establishing and maintaining positive relationships with business customers, ensuring that customer's needs (both internal and external) are properly handled and meet (COMPANY NAME) Network capabilities and portfolio availability
Coordinates the project portfolio in the market providing at each time an updated and executive view of all strategic & main priority projects open within the market
Key accountabilities and decision ownership
To work efficiently and proactively with external customers, avoiding the loss of profitability and loss ofopportunities the identification of new demand products is a must
Interlock with market Busines Units to shape business strategic initiatives and to ensure forecast traffic inputs are available on time for the different budget submissions
Responsible preparing Pre-G0 high level plan of any strategic demand that is reaching the portal.
Support the Engagement Executive for any escalations related to new requests, and coordinate relevant Nw functions to identify mitigation actions & feasible solutions
Ensures Project Portfolio coordination:
accurate and updated view on the market of relevant projects, raises issues and alarms & workarounds
Core competencies, knowledge and experience
High knowledge of network architecture
Strong Process & Project management skills
High stakeholder management ( internal & external ) with good communication skills
Strong collaboration skills harnessed towards delivering the right outcomes for (COMPANY NAME) and our customers
Ability to negotiate and adapt, to achieve optimum balance of result, accommodating requirements from often contradicting sources
Must have technical | professional qualifications
High knowledge of NW architecture
Financial acumen
University degree
Must have experience managing external customers
Master or Bachelor degree
Key performance indicators
Customer & Business units demand agreed on time and aligned with (COMPANY NAME) Strategy
Meet or exceed internal customer expectations (OpCo's, CP&S and VBP&S) with respect to the accountabilities of the role
Pre-G0 high level plan must have a clear & measurable ROCE improvement