Business Development Manager - Travel Essentials

Job DescriptionTRAINER, PHCCAbout UsTrip.com Group Limited (Nasdaq: TCOM) is a leading one-stop travel service provider consisting of Trip.com, Ctrip, Skyscanner, and Qunar.
Across its platforms, Trip.com Group enables local partners and travelers around the world to make informed and cost-effective bookings for travel products and services, through aggregation of comprehensive travel-related information and resources, and an advanced transaction platform consisting of mobile apps, Internet websites, and 24/7 customer service centers.
Founded in 1999 and listed on Nasdaq in 2003, Trip.com Group has become one of the largest travel companies in the world in terms of gross merchandise value.Job Responsibilities:Train new employees on our business and operations, which includes flight, hotel, trains, cars, et alFacilitate learning and development by making training plans, organizing training schedules, evaluating success by getting feedback from trainees/employeesDevelop training materials and deliver knowledge logically; update modules,as necessaryAssess new employees' learning speed to competency, address issues that may arise during training, and provide suggestions on our business, as necessaryJob Qualifications:Bachelors degree in Management, Comms, and/or any relevant fieldExcellent verbal and written English communication skillsAt least 2 years experience in customer care center training management; travel industry, preferredProject management experience or training experience in organizational behavior training, preferredProficient in MS Office (Word, PowerPoint, Excel, et al)Detail-oriented; strong organization and coordination skillsStrong learning ability and execution