In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
Your Role and Responsibilities
As a Business Analyst, expert in processes and procedures typical of the Public Administration Entities (shortly, PA) you'll participate in projects that will promote the Digital Transition of PA Entities. You will work with customers' business users and SMEs, other analysts, project managers in order to share strategic vision of the Digital Transformation, define macro-goals, individuate IT artifact that can boost the Transition and collect and formalize business requirements. Moreover, you will work with project managers and technical engineers, developers, AI experts, to design and build IT solutions based on the business needs.
Your primary responsibilities include:
understand and embrace the customer Digital Transformation;
gather business requirements for the IT services that support the Transformation;
write technical documentation;
collaborate with PMs to functionally drive the developments team;
participate in work in progress meetings;
support the end-user adoption.
Required Technical and Professional Expertise
As a Business Analyst with experience in supporting PA Digital Transformation, we are looking for experienced candidates with the following background and skills:
Experience as a senior Business Analyst in the area of Digital Transition in PA Entities
Good understanding of the business needs of the organization
Ability to interact with client's SME in order to define business objectives and gather business requirements
Ability to individuate relevant dataset valuable to promote the Transition
Good competencies about the Open Data standard
Ability to produce high-quality documentation about solution design
Ability to interact with the customer to provide regular updates about the work in progress
Intermediate knowledge of English language
Good interpersonal and communication skills
Preferred Technical and Professional Expertise
In particular, are very appreciated:
Competencies in Digital Transitions promoted through PNRR
Experience working in both Waterfall and Agile Methodologies
Availability to travel is an additional mandatory prerequisite.
About Business UnitIBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
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Location StatementIBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.
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