Business Analyst
**Category**:Finance**Location**:Roma, Lazio, IT- Are you passionate about bringing the patient and customer voice into the development of commercial strategies for Novo Nordisk? Would you like to have the opportunity to have both functional and personal development within a leading company in the pharmaceutical industry?
- Novo Nordisk Italy is on a transformational journey to change our customer engagement model with Healthcare Professionals. If you would like to be part of the change and contribute to shape this journey, then join our NovoNordisk affiliate, based in Rome, and help us make a difference.**The Position**
As our Business Analyst, you will be part of Commercial Excellence team and support the commercial success of the business areas in the Italian affiliate by defining, implementing, and monitoring the relevant Field Force Effectiveness roadmap. This role will allow you to manage several stakeholders providing support to sales, marketing and market access and to cooperate effectively and constantly with the Accounting, Business Information, Supply Chain and Purchasing functions.
- The position reports to the Commercial Excellence Manager within the Customer Engagement department.Furthermore, you will:
- Implement local Sales Force Effectiveness (SFE) performance monitoring dashboards and provide detailed analyses for sales results and field activities with effectively prepared regular reports to business lines and departments- Implement the designed incentive schemes, manage the target setting process and monitor its impact on the business
- Participate in territory alignment, sales force sizing, segmentation & targeting projects
- Design standardized SFE systems, tools, analytics, performance dashboards, quantitative and qualitative KPIs for Field Forces
- Support the management of CRM system and further leverage it to support business development
**Qualifications**
To be successful in this role, you have a Master's Degree in Economics, Business Administration, Statistics or any related field and 1-3 years' experience in pharmaceutical industry.
- In addition, we expect you to have:
- Advanced analytical and critical thinking skills with the ability to perform data analysis & interpretation and manage data complexity with attention to detail and quality.- Ability to look for process improvements and foster innovation
- Strong tools & system capabilities and mindset, project management knowledge and pragmatic approach
- Excellent interpersonal skills, able to develop and maintain strong relationships with stakeholders and work in a cross-functional environment
- Fluent in both English and Italian, written and spoken
**About the Department**
The Customer Engagement team works to bring the patient and customer voice into the development of commercial strategies. Collaborating closely with all business frontline functions (Sales Force, Marketing and Medical) it's the leader of the transformational journey that Novo Nordisk had started to change and innovate the customer engagement model with Healthcare Professionals, thanks to deep customer and business insights, events and digital marketing enablement.**Working at Novo Nordisk**
At Novo Nordisk, we don't wait for change. We drive it. We're a dynamic company in an even more dynamic industry, and we know that what got us to where we are today is not necessarily what will make us successful in the future. We embrace the spirit of experimentation, striving for excellence without fixating on perfection. We never shy away from opportunities to develop, we seize them. From research and development, through to manufacturing, marketing and sales - we're all working to move the needle on patient care.**Contact**Deadline**- We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.- At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we're life changing.