Broker Relationship Manager Milan, Italy We are looking for a highly motivated, proactive, and energized professional to contribute to our market strategy approach, developing and executing the go-to-market proposition of AXA XL in Italy together with the Distribution team.
In a highly market facing role your key mission is nourishing partnerships with clients and brokers to support business development, while granting high profile client relationship experience.
As Broker Relationship Manager you will manage the ongoing commercial clients portfolio, retain, renew and build partnerships being the intermediary between them and Underwriting and Operations teams.
DISCOVER your opportunity The Broker Relationship Manager is responsible for: Customer Management: Independently managing accounts by coordinating all services, maintaining and enhancing the company's relationships with existing and new clients by executing proactive and ongoing contact initiatives.
Using industry and customer data analysis, address clients' needs and identify cross-selling opportunities.
Expanding existing accounts by identifying potential gaps in coverage, recommending and implementing proper coverage.
Increasing the profitability of existing product lines by encouraging clients to use added-value services.
Looking for client solutions on a Group perspective.
Maintaining timeliness and completeness when interacting with clients and company colleagues.
Knowledge management: Proactively maintaining partnership with the underwriting department by keeping them informed of pertinent information regarding accounts.
Liaising with colleagues, researching and maintaining industry knowledge of developing trends regarding underwriting, appetite and pricing changes.
You will report to Head of Distribution Market Strategy, Italy.
SHARE your talent We're looking for someone who has these qualifications and skills: Knowledge of the insurance industry or proven experience in the insurance sector.
Proficiency in Italian and English.
Data-driven approach to the market: leveraging technology and data to understand and anticipate customer needs and behaviors.
Systematic approach to the Business and Analytical skills in building and executing ad-hoc business plans to deliver Market strategy projects.
Place the customer at the center of all decisions and actions.
Listen and understand customer's needs and requirements; Use empathic listening and formulate customized advice and solutions.
Act as a brand ambassador.
Effective communication and relations skills to interact with C-Level internal and external professionals.
Adapt continuously and flexibly to new circumstances, accept and support changes.
Operate beyond rule-based procedures and think out of the box.
Demonstrate appetite for the unknown and ability to learn quickly; learn from failures and keep a self-learning attitude during his/her working life.
Work in a team with members from different expertise, places and cultures to achieve collective goals.
FIND your future AXA XL, the PC and specialty risk division of AXA, is known for solving complex risks.
For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it.
How?
By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty.
With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.
Learn more at axaxl.com Inclusion Diversity AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.
At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success.
That's why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential.
It's about helping one another — and our business — to move forward and succeed.
Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
Robust support for Flexible Working Arrangements.
Enhanced family friendly leave benefits.
Named to the Diversity Best Practices Index.
Signatory to the UK Women in Finance Charter.
Learn more at axaxl.com/about-us/inclusion-and-diversity.
AXA XL is an Equal Opportunity Employer.
Sustainability At AXA XL, Sustainability is integral to our business strategy.
In an ever-changing world, AXA XL protects what matters most for our clients and communities.
We know that sustainability is at the root of a more resilient future.
Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.
Our Pillars: Valuing nature: How we impact nature affects how nature impacts us.
Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future.
We're committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
Addressing climate change: The effects of a changing climate are far reaching and significant.
Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption.
We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
Integrating ESG: All companies have a role to play in building a more resilient future.
Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business.
We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs.
These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.
For more information, please see axaxl.com/sustainability #J-18808-Ljbffr
