ABOUT THE ROLE The Brand Insights Assistant has the mission to support the Brand Insights Managers & Analysts in their daily work to deliver insightful data to our high-service customers via the Launchmetrics products and services. Combining industry knowledge (Fashion, Lifestyle & Beauty) with data, the Brand Insights Assistant will help build customer relationships by supporting the team in pulling out reports, checking data and answering to customer needs, acting as a trusted partner for our Brand Insights team and customers.
What You'll Do:
Be an expert on platform functions and data to become a strategic support for the Brand Insights team in their daily work and interactions with customers.
Support the Brand Insights team for customers training on the Launchmetrics products, update of customers contacts lists, as well as questions on data/scope of work.
Extract data to build actionable reports and ensure their accuracy vs reports previously delivered while making sure that reports and analysis will be delivered on time to clients.
Be responsible for data quality and ensure that the data delivered to customers is accurate by conducting regular checks and liaising with internal teams to improve queries & data capture.
Support the Brand Insights team in preparing account reviews with clients to ensure regular communication around priorities, reporting, data, and platform needs.
Be an expert and evangelist of Launchmetrics' unique measurement methodology.
Ensure that management is up-to-date on clients requests and reports.
ABOUT YOU Who You Are:
Relevant work or internship experience
Native Italian Speaker or equivalent proficiency
Beginner or intermediate Excel skills and appetite for data & analysis
Strong sense of precision and accuracy
Ability to engage with a wide variety of team members at different levels
Demonstrate an ability to adapt to complex and changing environments
Demonstrates innate curiosity and enthusiasm for doing new things in new ways
Perceptive and sensitive to the needs and motivations of others
Extra Credit:
Experience working in PR/ media
Knowledge or previous experience using Launchmetrics and/or DMR data tools
Capacity to grasp the business challenges and needs of customers with patience and persistence
We value diverse perspectives and recognize that skills and experiences can be gained in various ways. If you're excited about this opportunity but don't meet every single requirement listed, we would love to hear from you and encourage you to submit an application! ABOUT THE BRAND INSIGHTS TEAM We are a team of data consultants, sharing love for data, analysis and building relationships with our customers. We help bring the data to life and make it make sense. Our mission is to empower our customers around their brand & industry performance by interpreting data to deliver insights and actionable analysis.
OUR RECRUITMENT PROCESS Step 1: Intro Call
Step 2: Meet & Greet
Step 3: Culture Fit Interview & Leadership Interview
WHY YOU'LL LOVE LAUNCHMETRICS We're a company that prioritizes people, fostering a relaxed yet dynamic atmosphere. Our international team is filled with enthusiastic, motivated individuals who enjoy their work. Autonomy empowers our team members, allowing them to make a substantial difference in our business, for our customers, and within our organization. When you become part of our team, you'll have access to growth and advancement possibilities, including a learning and development allowance, a benefits package tailored to each location, and flexible work arrangements, along with support for establishing your home office and other perks.
OUR COMMITMENT Launchmetrics is proud to be an Equal Opportunity Employer building a diverse and inclusive workforce. If there is anything extra we can do to help you feel at ease during your interview process, please let the PeopleOps team member you'll be meeting with know.
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