Biologist / Inside Sales Specialist ATCC - Italy / hybridFull-timeDepartment: CommercialLGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high-quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers' products and workflows and are valued for their performance, quality, and range.
About the ATCC ATCC, a not-for-profit organization, is the world's largest biorepository holding a collection of over 4,000 cell lines, 70,000 microorganisms and providing GMP cell banks to the Biopharmaceutical community. LGC is the exclusive partner of ATCC in Europe and seeks to build awareness of the unique portfolio, grow revenues and ensure customers receive the materials in perfect condition.
Exciting Inside Sales / Customer Service Role - Engage with People, Use Your Scientific Expertise! Do you have a background in Life Sciences and want to elevate your career in sales? LGC offers an exciting inside sales opportunity to join our team, supporting the sales and distribution of our ATCC portfolio across Italy and other EMEA regions if needed. Your primary goal will be to drive sales growth by engaging with customers via phone or email and supporting our Core ATCC Team and Field Sales Personnel (FAS). This role offers a hybrid work model, allowing you to work 50% from our office in Milan and 50% from home.
Does that sound good to you? We look forward to hearing from you soon! To proceed, please submit your application in English only and include details of your previous experience in sales or customer service, as this is a key requirement.
Key Responsibilities Manage inquiries, produce accurate quotations, and follow up to improve conversionsCollaborate with sales teams to tailor responses for customer needs, especially for Italian tendersProvide first-level technical support and escalate issues when necessaryImplement local strategies aligned with the EMEA sales and marketing planMaintain service levels, act as a liaison between Order Entry and Customer Service, and use ERP systems and Salesforce to support salesPreferred Qualifications and Skills Educational Background: Degree in Life Sciences or a related field to Cell BiologyExperience: Previous experience in sales or customer service, demonstrating a proactive approach to sales activities within a scientific environment is requiredLanguage Skills: Proficiency in Italian and English and communication abilitiesStrong organizational skills: Prioritization capabilities aligned with commercial activitiesTechnical Proficiency: Experience with CRM systems and proficiency in Microsoft Office suiteOur offer Comprehensive training and mentoring for a successful startFriendly, supportive, and dynamic environment, vibrant team in an innovative, international company and diverse customersCareer growth in achieving sales targets and contributing to the success of the core ATCC TeamWork-life balance through flexible and hybrid work modelsOpen working culture that focuses on integrity, respect, passion and curiosity for future-oriented, creative solutionsPermanent employment contract and attractive employer benefitsJoin our international team and drive our mission of 'Science for a Safer World' forward! We are looking forward to your application in English.
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