At Ermenegildo Zegna, the talents and passion of our people are the pillars of our success. Which is why we're looking for a Bespoke Business Development Manager in Milan to contribute to our proud legacy and help shape our vibrant future. What makes you, makes Zegna The legacy of Zegna would not exist if it weren't for the unique skills of every person on our team; the makers, masters, designers, and doers. Everyone contributes. BASIC PURPOSE OF THE JOB You'll promote the Zegna Brand and drive the growth of the Zegna Bespoke business, focusing on turnover, brand image, and future business development. What makes up your day Step into a hands-on, minds-on work environment where every challenge and opportunity helps you realize your full potential. In this role, you will: Bespoke Promotion Actively promote Bespoke products and services. Manage VIP clients by executing tailored activities to meet customer needs, including on-site measurements. Deliver technical Bespoke training for Sales Associates. Budget and Analysis Define and oversee budget and forecasting plans. Analyze and monitor Bespoke sales data. Conduct detailed reporting after each trip, appointment, and at the end of each season. Recommend strategies and initiatives for improving the Bespoke business. Other Activities Prepare customized presentations. Maintain communication with Customer Service to address market demands. Collaborate with Ambassadors, Promoters, and Guest Experience experts. Work in close synergy with the atelier coordinator and the tailoring team. Provide general office support, such as preparing model charts. What makes you, makes our team When you join Zegna, you join a team, working together to shape the future of our company. For this role, we're looking for someone with: 8 years prior experience in contact with final customer Proven track record of delivering results University degree or equivalent experience required Fluent spoken and written English, other languages is a plus Availability to travel 50% Selling Capabilities Client development skills Sensibility and appreciation of Luxury product Solid and proven skills related to the development of a tailor-made garment, starting from taking measurements Results orientation Communication and influencing skills What makes you, makes our legacy Ermenegildo Zegna Group is founded on a proud history of craftsmanship and quality dating back to 1910, with a vision to ethically create the world's finest textiles. Zegna has since expanded to ready-to-wear, becoming one of Italy's most successful family companies and a global luxury lifestyle brand. Through our vertically-integrated, sheep to shop approach, we strive to create exceptional products without compromising on quality of life for future generations. With over 500 stores and 6,500 employees worldwide, our success is inspired by our founder's pioneering spirit and shaped by the expertise and integrity of every individual at Zegna. Sales Channels & Retail Excellence at ZEGNA form the cornerstone of our customer-centric strategy, integrating retail, sales channels, and hospitality to ensure exceptional, personalized customer experiences. Our clienteling approach, based on shared values and supported by continuous learning for our global sales team, is key to this mission. J-18808-Ljbffr