Collegio alla Querce, Auberge Resorts Collection, a former cultural institution and much-beloved boarding school, is undergoing an extensive transformation to awaken the property's storied and romantic history, dating back to the 16th century. Auberge's third European destination, Collegio is a delight for design lovers and gourmands alike. Three adjacent original buildings feature 83 rooms, an original chapel and theater, a library, two restaurants, and a bar which was once the school's principal's office. Surrounded by old-growth cypress and soaring oak trees, the resort's grounds boast expansive lawns, five levels of terraced Baroque gardens, a pool, and a garden bar and restaurant. Come here for relaxation or adventure – and leave utterly enchanted. Job Description
Take charge of hospitality as a Bell Captain, where your leadership will set the tone for exceptional guest service. Leading a team of bellmen, you'll orchestrate seamless arrivals and departures, ensuring each guest's journey begins and ends with a touch of warmth and efficiency.
Supervise and lead the bell staff, providing guidance, training, and support to ensure efficient and courteous service. Assist guests with luggage, transportation, and other needs, ensuring a seamless and welcoming arrival and departure experience. Collaborate with other hotel departments to coordinate services for guests, including transportation, room assignments, and special requests. Conduct training sessions for bell staff, ensuring they are well-versed in customer service standards, safety procedures, and hotel policies. Handle guest concerns or issues related to bell services, finding effective solutions and ensuring a positive experience for guests. Qualifications
A minimum of one-year experience as a Bell Captain, preferably in a luxury environment. Ability to work a flexible schedule, including weekends and holidays, according to department needs. Valid License to operate a motor vehicle. #J-18808-Ljbffr