Are you passionate about beauty and enjoy giving advice?
Discover our international offer in Porto!
Relocation package and accommodation provided if coming from abroad!
Your Next Job, Without Boundaries!
We are offering a great work experience in Porto, Portugal for a role as a Beauty Customer Advisor - Italian speaker.
Why a Beauty Customer Advisor role is great for your professional and personal development: Live in Porto and embrace multicultural experiences Represent an international Beauty brand Fast-track career development opportunity What does your day-to-day in this role look like: Customer contact via live chat, phone, emails, web forms, or social 1:1 Management of consumer requests relating to information and complaints Providing excellent solutions and service Providing product and beauty advice in a professional, precise, and timely manner ECOM advice (questions related to returns, deliveries, or refunds) Care advice (questions related to products, product alternatives, or product specifics) Database maintenance (questions related to GDPR, unsubscribing from newsletters, data breaches) HRC (registration of reports about health-related conditions) What do you need to be successful at this job?
Native level of written and verbal communication skills in Italian Availability to work in rotating shifts Experience/Interest in cosmetics will be a plus Experience in customer service High school diploma EU passport/ID or a Portuguese resident card By joining this role, this is what you can expect: Joyful Porto Skyrock growth with a 12-month renewable contract Portuguese extra delights: meal vouchers, holiday and Christmas allowance Guardians of wellness: private health insurance from day one Gross salary: from 1,040 to 1,240€ per month Stable work and career progression Relocation Package is included: Covered flight expenses Airport pick-up and settling assistance Accommodation provided in shared apartments Complimentary Portuguese lessons Free sports activities and social events Football tournaments, beach barbecues, surf lessons, and cultural events await!
Recruitment process To apply, send us your CV in English.
Then, here are the stages in the recruitment process: Initial contact by e-mail for an initial discussion Video interview with Filipa Online tests to assess your skills Final interview with our client If you are successful, you will receive a contract offer.
Congratulations!
Once the contract has been signed, all you have to do is book your plane ticket to Porto.
Job Type: Full-time Pay: €1,040.00 - €1,240.00 per month Language requirements: English at B2 level minimum (intermediate) (Required) Italian at C2 or native level (Required) #J-18808-Ljbffr
