With balconies full of geraniums and subtropical gardens that border an exclusive Sicilian beach – Villa Sant'Andrea, a Belmond Hotel feels like a private home nestled in Taormina Mare. At the acclaimed restaurant, freshly caught fish and decadent desserts are enhanced by stunning sea views. Guests can relax in the heated infinity pool, wellness centre and stylish beach cabanas.
We are looking for a Beach Concierge to act as the hotel's main point of contact for our guests enjoying their stay at the beach, together with the Beach Service Supervisor.
Beach butler responsibilities include greeting guests, making dining and entertainment arrangements, and keeping guest rooms and suites up to the hotel and guest standards.
Ultimately, you will help us provide the best possible experience for our guests during their stay.
Main Responsibilities: Meet guests when they arrive at the beach. Anticipate guests' needs by learning their preferences, allergies, dislikes, etc. Remain well-groomed at all times. Keep up-to-date on all hotel policies on safety and hygiene. Perform all duties with discretion, professionalism, and a pleasant demeanor. Requirements: Experience as a Butler or similar role in the hospitality industry. Strong multi-tasking skills. Excellent organizational skills. Ability to adapt to a fluid environment. Commitment to a high level of customer service. Strict attention to detail. Ability to handle sensitive matters with efficiency and discretion. Knowledge of food and wine pairings is a plus. Associate's or bachelor's degree in hotel management. Excellent English and Italian skills; a third language will be considered a plus. Benefits: Seasonal contract according to Italian law "C.C.N.L. Settore Turismo - Federalberghi."
Training and development opportunities. Corporate Welfare provided. All meals provided. All uniforms and dry-cleaning. Team social events. Complimentary accommodation at Belmond hotels, discounted rates for our trains, cruises and safaris, and discounted food and beverage. Accommodation may be provided upon request. Time off: Enjoy 2 days off per week. ABOUT BELMOND: Belmond is part of the world's leading luxury group, LVMH Moët Hennessy Louis Vuitton.
Belmond has been a pioneer of exceptional luxury travel since 1976. Its portfolio extends across 24 countries with remarkable properties that include the illustrious Venice Simplon-Orient-Express train, remote beach retreats like Cap Juluca in Anguilla, Italian hideaways such as Splendido in Portofino, and gateways to natural wonders such as Hotel das Cataratas beside Brazil's Iguassu Falls. From trains to river barges, safari lodges to hotels, each unique property has a distinctive story, personality, and identity, with a personalised team to match.
The essence of the Belmond brand is built upon its heritage, craftsmanship, and genuine, authentic service. We treasure history while looking to the future. We embrace community spirit and believe in responsible, sustainable tourism.
Belmond is an equal opportunities employer committed to diversity and inclusion in the workplace.
Location: Italy, Taormina Department: Front Office & Guest Relations Employment type: Seasonal Experience: Relevant experience required
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