Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Group revenues in 2022 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC).
At Convatec, we're transforming our business for the better. Better products. Better ways of working. And better ways of delivering for our customers and each other. We're aiming for nothing short of excellence. Join us on our journey to #ForeverCaring as a Business Development Manager, and you'll do the same.
The Business Developer Manager builds up and expands business relationships. He/she implements proper solutions, initiatives and activities to keep key customers and acquiring new customers, drawing up commercial strategies in alignment with the Sales & Marketing Manager.
**Key Duties and Responsibilities**
- Achieving assigned goals on own territory (Lombardia, Emilia Romagna, Piemonte e VdA).
- Identification market potentials by segmentation and targeting customers and analysis of the competition.
- Identify, propose and implement sales opportunities in alignment with the strategies plans of the BU to generate more sales and gain Market Share.
- Coordinate external sales force and provide them the necessary support to generate sales opportunities.
- Compiling reports on account progress, goals and forecasts.
- Tender management.
- Define the most appropriate price strategy in coordination with S&M Manager.
- Build a strong relationship with the main stakeholders.
- Developing a thorough understanding of customer needs
- Developing long-term strategies for customer retention
- Resolving customer complaints promptly to maintain trust.
- Guarantee the proper usage of our products through customer trainings.
- Participation in events and fairs.
**Personal Qualities**
- Entrepreneurial spirit.
- Proactivity.
- Positive thinking attitude.
- Team player.
- Customer oriented.
- Outstanding communication and interpersonal skills.
- Outstanding organizational skills.
**Experiences**: previous work experience as Key Account or Account manager (preferably in Critical/Intensive Care market).
**IT Skills**: Microsoft Office package and CRM (Microsoft Dynamics)
**Languages**: fluent English.
**Education**: bachelor's or master's degree.
**Travel**: over 50% time
**Based**: Milano
Our ambitions will bring the very best out in you. You'll be pushed to aim higher and really own your work. You'll be encouraged and supported to make things happen, too. It can be challenging. But, as the progress you make will help improve the lives of millions, it'll be worth it. This is stepping up to a challenge. This is work that'll move you.
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**Equal opportunities**
Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.
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