Reports to Bar Manager.
**Main duties & responsibilities**:
- Responsible for the drinks production and service of main and pool bar achieving and maintaining the brand standards and exceeding Guests expectations;
- Compliance with health and safety regulations.
- Establish and maintain good relationships with all Guests and handle requests and enquiries;
- Coordinate and monitor Commis de bar assigned to him/her;
- Contribute to the achievement of the economic targets of the outlet.
**Requirements**:
Competencies required:
- Effective communication: communicate clearly and in an appropriate manner (both verbally and non-verbally) that positively impacts on their role, the business and Belmond. Use and interpret non-verbal behaviours to enhance understanding.
- Emotional intelligence: demonstrate sensitivity to the needs and emotions of guests and colleagues and adjust his/her style to them. Manage own emotions in challenging situations.
- Collaboration: be able and willing to work as a team player. Share information and skills and actively seek and provide feedback.
- Drive results: provide genuine and consistent high levels of service by anticipating and exceeding expectations of guests and colleagues. Demonstrate a can-do attitude. Demonstrate a sense of urgency and take ownership of own tasks and responsibilities.
- Adaptability: identify when a different approach is needed and offer solutions. Try and adopt new ways of doing things. Understand and demonstrate thinking before acting.
- Global perspective: treat each other with respect and inclusiveness regardless of position, level or background.
Experience required:
- Fluent in English and Italian
- Previous work experience in a luxury restaurant
- Passion for service and ambition to grow professionally
Excellent communication skills, both whit Guests and co-workers/ colleagues;
**Benefits**
We offer:
- Seasonal Labor contract according to C.C.N.L. Settore Turismo
- Complimentary nights worldwide as per Belmond Discovering policy
- Employee discounts and Friends and Family rates across Belmond worldwide as per Belmond Discovering policy
- Learning & development activities
- Career opportunities within Belmond
- Complimentary meals on duty
- Uniforms dry cleaning
- Lodging and residence cleaning for non residents
**Location**:
- Italy, Ravello
Department:
- Food & Beverage
Employment type:
- Full-time
**Experience**:
- Not Applicable