Job Description - Banqueting Supervisor (HOT0AWAN) Work LocationsHilton Lake Como, Via BORGOVICO 241, Lombardia/Como, Como, IT 22100
A Banqueting Supervisor is responsible for supervising Conference and Banqueting operations to deliver an excellent Guest and Member experience while assisting with meeting department targets.
What will I be doing? As a Banqueting Supervisor, you are responsible for supervising Conference and Banqueting operations to deliver an excellent Guest and Member experience. A Banqueting Supervisor will also be required to delegate tasks in line with function sheets and assist with meeting departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
Supervise Conference and Banqueting operationsCommunicate and delegate in line with daily function sheetsAble to work in all areas of Conference and Banqueting including Bar, Restaurant, and Room ServiceWelcome guests in a polite and friendly mannerFollow cash handling proceduresManage guest queries in a timely and efficient mannerEnsure cleanliness of work areasPlan, organise and control the daily operationsEnsure compliance of brand standardsRepresent needs of the teamAssist Food and Beverage with achieving financial targetsAssist Conference and Banquet Manager with training and developing the teamAssist with annual and mid-year appraisals with team members under your responsibilityComply with hotel security, fire regulations and all health and safety legislationComply with local licensing lawsBe environmentally awareAssist other departments wherever necessary and maintain good working relationshipsWhat are we looking for? A Banqueting Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Previous Conference and Banquet experienceCommitted to delivering high levels of customer serviceFlexibility to respond to a range of different work situationsAbility to work on your own or in teamsIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Experience in the hotel industryExperience in supervising and/or delegationWillingness to develop team members and selfWhat will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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