Bank Relationship Specialist Location: Trento
This is Worldline We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.
The Opportunity You will have the opportunity to carry out development and support activities for the bank commercial network, manage the relationship with the customer from the initial proposal to post-sales. There will be transversal activities with the other internal structures and departments which are linked to the activation of the contract, the management and installation of the POS and the customer care activities on both the commercial and after-sales sides. You will be able to get to know Worldline's products and services in depth and understand the commercial dynamics that are developed and disseminated by our network. A 360° commercial experience.
Day-to-Day Responsibilities Acquisition of new merchants with small and medium-sized volumes (Business and SME) in the account holders market and in the open market; Maintenance and development of the volumes of customers and of the portfolio already equipped with POS service; Commercial assistance to the bank network in order to maintain, develop and acquire new volumes through the network; Implementation of training and coaching consultancy activities on the product supplied for the sales network; Monthly monitoring of the performance of the managed customer portfolio in terms of growth and profitability; Analysis and development projections at the territory level. Who Are We Looking For We look for big thinkers. People who can drive positive change, step up and show what's next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:
Strong result orientation; Strong communication skills; Teamwork; Collaboration with transversal teams; Problem solving; Flexibility and Adaptability; Proficiency in English (B1 level); Knowledge of Office: Excel, Word, PowerPoint. Perks & Benefits At Worldline you'll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:
Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide; Work with inspiring colleagues and be empowered to learn, grow and accelerate your career; Work in an international environment with cutting edge technologies; Enjoy a wide range of benefits: medical insurance, pension fund, meal vouchers, company bonus, and 50% remote working. Shape the evolution We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.
Learn more about life at Worldline at jobs.worldline.com We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.
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