Back Office Specialist

Back Office Specialist is the role in the Sales Area that is responsible for managing administrative and customer contact activities.
Responsibilities Manage customer requests while meeting planned timelines;Establish a positive and valuable relationship with the customer.Activities Entering and managing sales orders;Managing sales invoices, credit notes and debit notes;Periodic check of payments;Document control and filing;Management of complaints and reminders;Correspondence with customers (booking trips, exchanging documentation and specifications pertaining to current contracts);Planning of shipments, pick-ups and deliveries to/from customers.Must have Diploma and/or degree with a business or linguistic focus;Knowledge of German and English language (B2/C1);Basic economic-administrative skills;Ability to work with order, precision and accuracy;Interpersonal skills, useful to collaborate internally and deal with customers.Nice to have Previous experience in a similar role;Knowledge of a third foreign language, preferably Spanish (B2/C1).
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