Back Office Spare Parts

Job Title: Back Office Spare Parts
Location: Cantù (CO)
Back Office Spare Parts is the role in the Sales Area - Spare Parts that is responsible for managing administrative and customer contact activities.
Responsibilities Manage customer requests while meeting planned timelines;Establish a positive and valuable relationship with the customer.Activities Entering and managing sales orders;Managing sales invoices, credit notes, and debit notes; periodic check of payments;Document control and filing;Management of complaints and reminders; correspondence with customers (booking trips, exchanging documentation and specifications pertaining to current contracts);Planning of shipments, pick-ups, and deliveries to/from customers.Must have Diploma and/or degree with a business or linguistic focus;Previous experience of at least 3 years in a similar role;Knowledge of English and a second language (French and Spanish) at least at B2 level;Ability to work with order, precision, and accuracy;Interpersonal skills, useful to collaborate internally and deal with customers.Nice to have Knowledge of a third foreign language (B2/C1).Job Function: Customer Service

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