Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus, and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported.
Position SummaryThe Lead Technician position requires your experience and technical expertise to diagnose drivability and electrical systems while using your leadership and mentoring skills in driving a team toward increased customer care and satisfaction.
Pay Range: $21.60 - $41.28
Our technicians enjoy a performance-based compensation model known as flat-rate pay. This system rewards our skilled professionals with a predetermined amount for each eligible task, fostering a culture of efficiency and swift task accomplishment.
ResponsibilitiesDiagnose and repair to specifications - brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning, and computer systems.Adequately explain technical diagnoses and needed repairs to non-mechanical individuals.Stay current with rapidly changing automotive technology through continuous paid formal training.Assist and train technicians/mechanics in performing technical activities.Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.Must have a minimum of 5 years of automotive repair experience, completion of Vocational-Technical School program in a related field, or demonstrated skills via third-party certificates/assessment.A.S.E. certification in at least 5 (five) of A1-A8 (L1 can be one of the five) is required. (New hires with external similar qualifications/certifications will have up to 2 years of employment to comply.)Current Federal, State, and Local certification/license where applicable.Ability to communicate technical information to non-technical people.Reading, writing, and math skills.Our ValuesProfessional Development: No matter where you're at in your career, we've got the resources to help you level up.Community Involvement: We pride ourselves on working with our local communities and giving back where we can.Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together.
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