The Associate Director of Aquatic Programming and Services supports the work of the Y, a leading nonprofit organization committed to strengthening community through Youth Development, Healthy Living and Social Responsibility. The Associate Director intentionally fosters a cause-driven culture that is welcoming, genuine, hopeful, nurturing, and determined while also managing high-quality, member-focused aquatics programs.
Under the direction of the Chief Operating Officer, the Associate Director is responsible for consistently delivering a curated program experience that emphasizes safety, swim skill development and ensures overall operational excellence. Key deliverables include but are not limited to participant outcomes and retention, achieving enrollment goals, and program sustainability. In addition, ensuring the necessary staff recruitment, training, certifications, and retention is essential to meet department objectives.
Our Culture Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.
Minimum Requirements Bachelor's Degree, equivalent or higher in Physical Fitness/Recreation or a related field with aquatic emphasis. Minimum age of 21. A minimum of 3-5 years of program experience is required. Ability to relate effectively to diverse groups of people from all social and economic segments of the community. Proficient use of Member Management systems, 3rd party partner evaluation systems, program-specific systems, such as Team and Meet Manager, etc. Proven track record of being an effective administrator including effective planning, setting goals, monitoring progress, tracking results, and making appropriate adjustments to plans based on circumstances and context. Exceptional interpersonal skills working with diverse groups of individuals, and settings. Ability to organize and prioritize multiple, competing priorities to maximize personal and team effectiveness. Within the first 120 days, YMCA or Red Cross trainer level certification must be completed in following areas: Lifeguard Instructor, Swim Lesson Instructor, Water Fitness Instructor, Aquatic Management. Within the first 6-9 months, Praesidium Guardian Certification and National Swimming Pool Foundation Certified Pool/Spa Operator Certification. Work Environment/Physical Demands Work a minimum of a 40-hour work week including weekend/evening hours. Position may require rigorous physical activities, bending, leaning, kneeling, lifting, walking, standing, and sitting (including on the floor) while maintaining alertness for several hours at a time. Visual and auditory ability to respond to critical situations and physical ability to act swiftly in an emergency. Remain alert with no lapses of consciousness. Exposure to communicable diseases and bodily fluids. Exposure to extreme temperature and humidity. Must be able to lift and carry supplies weighing up to 40 pounds. While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device. The employee frequently is required to sit and reach, and must be able to move around the work environment.
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