Associate Customer Success Manager

Associate Customer Success Manager
Azienda:

Morningstar, Inc.



Funzione Lavorativa:

Management

Dettagli della offerta

ABOUT SUSTAINALYTICS Sustainalytics' a Morningstar company since July 2020' has been a leading independent provider of Environmental' Social and Governance (ESG) research for the last 30 years.
Our research and insights are used by clients to make better informed investment decisions' engage with companies in relation to their business activities' and drive change.
Sustainalytics is a dynamic and fast-growing organization with over 1700 employees and 15 offices globally.
We foster a flexible and supportive working culture and empower our employees to progress and develop quickly in an entrepreneurial environment.as For more information' visit www.sustainalytics.com ABOUT THE CLIENT SUCCES TEAM Our employees across the business combine their desire to work in a fast-paced' commercial and entrepreneurial organisation with making a positive impact in the work we do.
The Client Relations team is at the forefront of this.
We work with a diverse range of leading asset managers' asset owners' banks and insurance companies in developing and implementing tailored responsible finance strategies.
The team operates in a lively' collaborative and supportive environment' where each day is different.
POSITION PURPOSE This role is an exciting opportunity for someone who wants to be part of Morningstar Sustainalytics' growth story' focusing on the French' Swiss' Spanish and Italian markets.
Responsibilities will principally involve taking a key role for managing a portfolio of clients (including asset owners' asset managers' banks and insurance companies)' maintaining' building and developing long-term relationships with these clients.
We expect you to have strong communication skills and a can-do attitude.
You will be an ambassador for Sustainalytics from early on.
Your clear understanding of our clients and their business drivers will be the key to success.
Key responsibilities include: - Become the primary and reliable point of contact for clients and support clients in accessing and understanding Sustainalytics' suite of research products and ESG data for the purpose of incorporation into their investment' banking and insurance processes and ESG strategies.
- Maintain and strengthen client relationships by encouraging the use and adoption of Sustainalytics research and services' as well as Morningstar solutions - Maintain and improve client retention and client satisfaction.
- Ensure that clients' research needs are met' including content and delivery.
Maintain high service quality through internal processes/tools management and collaborations.
- Develop expert knowledge of Sustainalytics research and services' learn about Morningstar's services.
- Learn about market developments and evaluate client feedback to share with product teams internally.
- Work together with the local team to drive the French' Swiss' Spanish and Italian client relations strategy as well as closely collaborate with sales colleagues to further build Sustainalytics' presence in the region.
- Build a network within the investment and responsible investment space and represent the company at industry events' conferences' and networking groups This position will allow you to obtain a broad understanding of how sustainable finance strategies can be implemented by investors' banks and insurance, and observe how market trends and regulation drive meaningful changes in the industry Be part of a fast-growing and successful organization' work in an entrepreneurial environment' expand your business network in a short period of time' and have the opportunity to quickly assume new responsibilities.
We work on a daily basis with colleagues in our other European offices as well as in North America and Asia' so the desire to work very closely with a diverse team from many different cultures is critical to working at Sustainalytics.
QUALIFICATIONS Sustainalytics is seeking an Advisor to join our Paris-based Client Relations team.
The ideal candidate will be a genuine team player who is quick learner' enjoys taking on new challenges and responsibilities' and thrives in a dynamic and fast-paced growth environment.
The candidate can reach objectives individually' as well as through close collaboration and coordination with other team members' based on Sustainalytics' relationship-focused philosophy.
The ideal candidate will have the following qualifications: - 0 - 2 years in a client-facing role in financial services' responsible investment' or sustainability-related consulting.
- Knowledge and understanding of financial services and sustainable finance.
- Excellent interpersonal' communication and writing skills, - Ability to take initiative and think creatively and proactively, - Ability to understand and present complex products, - Fluency in English and French is a must' proficiency in Italian and/or Spanish is an asset, - Efficient' well-organized team-player with a high level of integrity, - Alignment with Sustainalytics' mission' vision and values, - Degree in related discipline (business' finance' environment and/or social sciences), - Proficiency in Microsoft Excel' Word' Outlook and PowerPoint.
Hybrid Work Model Morningstar's hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week.
A range of other benefits are also available to enhance flexibility as needs change.
No matter where you are' you'll have tools and resources to engage meaningfully with your global colleagues.
S20_ FranceFundInfo Morningstar France Fund Information SARL Legal Entity Morningstar's hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week.
We've found that we're at our best when we're purposely together on a regular basis' at least three days each week.
A range of other benefits are also available to enhance flexibility as needs change.
No matter where you are' you'll have tools and resources to engage meaningfully with your global colleagues.


Risorsa: Talent_Dynamic-Ppc

Funzione Lavorativa:

Requisiti

Associate Customer Success Manager
Azienda:

Morningstar, Inc.



Funzione Lavorativa:

Management

Una Vice Capo Cantiere

e-work sede di Cagliari seleziona per azienda leader nell'estrazione, lavorazione e commercio del marmo un/a vice Capo cantiere.Il candidato ideale deve esse...


Da E-Work Spa - Sardegna

Pubblicato a month ago

Front Office Manager - Splendido, A Belmond Hotel

Splendido, A Belmond Hotel, part of the LVMH Group, is an emblem of Portofino's allure. Our elevated escape is perched in the protected Portofino hills, over...


Da Belmond Management - Sardegna

Pubblicato a month ago

Vice Regional Manager Sicilia E Sardegna

Vice Regional Manager Sicilia e Sardegna Noicompriamoauto.it è lo specialista, leader in Europa, per la valutazione e l'acquisto di auto usate. L'azienda, co...


Da E Play - Sardegna

Pubblicato a month ago

Digital Area Manager Regione 5

col-wideJob Description: Descrizione dell'azienda METRO è un'azienda internazionale leader nel commercio all'ingrosso nel settore HoReCa, specializzata nel ...


Da Tn Italy - Sardegna

Pubblicato a month ago

Built at: 2024-09-20T04:07:18.672Z