Associate Client Consultant Application Deadline: 31 December 2024
Department: Client Experience
Employment Type: Permanent - Full Time
Location: Italy
Reporting To: Justine Kruger
Description The purpose of the Associate Client Consultant is to support the Revolution Risk clients including Asset Managers and Service Providers acting as the first point of contact for all queries. This role will also support our Risk Managed Service business. You will facilitate the clients' use of the system, ensuring that their experience is positive, and potential is realized. The role acts as a value-add service, where you will also be responsible for working collaboratively with Account Management to help grow our business opportunities.
What skills and experience do I need to succeed? Client orientation experience, specifically: establishing, promoting, and nurturing good client relations (both internal and external); obtaining first-hand client information and using it to meet their needs; finding the right balance between client needs and company needs; cross-selling new products. Planning and organization skills, specifically: marshalling resources; documenting and simplifying complex tasks; and managing multiple detailed client requests at one time. A good knowledge of Risk and Investment Management is key. Market Risk experience – knowledge of VaR, liquidity risk, stress tests. Solid understanding and experience with derivatives – swaps, futures, options. You may have worked as a 'Client Consultant', or 'Client Specialist'. What do we offer? Confluence offers generous benefit packages for team members. As a growing, global organization, we are always looking for ways to ensure that our employees can access benefits that matter to them and their families. This includes:
Generous Time Off packages including additional half days with each public holiday in your location. Global Career Development opportunities. Social Events . Referral Bonus scheme - Up to $3,000 per successful referral. Plus many more! Values We look for people who align with our 4 values:
Integrity: Face reality with honesty, courage and accountability. Imagination: Deal creatively with challenges and envision what the world could be. Discipline: Build good habits into reflexes which become a part of our life. Service: Committed to the success of others. If you would like to find out more about a Career at Confluence, please apply today.
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