Presentazione dell'azienda
Since 1995, SIDLER SA has been operating in the field of Head Hunting, Recruiting and Selection of qualified personnel in the whole Switzerland, Italy and Europe.
The gained experience along this period of more than 20 years, makes SIDLER SA a company particularly specialized in the selection and recruitment of specific figures in different fields, but particularly in the Fashion / Luxury and Retail field at international level.
Main goals of SIDLER SA are the creation and reinforcement of trust relationships and customized approaches, based on values such as professionalism, competency, discretion and quality.
Descrizione del posto (Mansioni)
The Assistant Store Manager supports the Store Manager in optimizing the overall sales performance, actively participating in sales in order to reach the quantitative and qualitative goals.
Represents the Company and ensures the implementation of all the corporate and Store Manager guidelines.
**Responsibilities**:
Reflects the corporate image in terms of standing and ensures that the team is aligned as well
Supports the Store Manager in order to guarantee an excellent welcome service and the observance of the qualitative standards required from the Brand
Supports the Store Manager in the optimization of the overall sales performance, being a reference point toward the store team in the sales process, increasing the customer service standards and working for the continuous development of the team product knowledge and selling skills
Supports the Store Manager in order to give all the necessary information to Area Managers
Support the Store Manager in morning briefing organization
Maintains excellent customer relationships and ensures high levels of customer satisfaction
Actively participates in managing all the critical situations related to the sales process and/or to the customers, so that are faced and solved in the best possible way
Support and coach the salesteam to establish long-term relationships with key customers based on data about their preferences, behaviors and purchases
Support and train the team on delivering the Company KPIs
Supports the Store Manager in order to make the store team cohesive and coordinates its activities in order to constantly have a motivated and competent human potential
Continuously supports the Store Manager in the team management
Ensures the observance of all the internal procedures
Supports the Store Manager ensuring that the shop windows and the displays are always in good conditions and strictly comply with the Company guidelines
Knows all the Company procedures for the store and oversees their proper execution
Ensures that the store surface is enough covered and monitored, training the team with the Area Manager in order to prevent any theft or loss
Liaising with the Store Manager, carries out training activities for the team in order to avoid stealing
Supervises the state of the stockroom and of the related stockpile, ensuring that are in line with the sales potential, coordinating the related team and keeping informed the Store Manager about adjustments
Optimizes the stock management and verifies that the goods handling is suitable for the sales process, collaborating with the reference employee
Supports the Store Manager in managing all the activities related to the annual closure, category flash inventories and fiscal annual inventory
Profilo
Relevant work experience in Retail
Aligned with the Brand identity, detail oriented, with strong training, communication, leadership and relational skills
Passion and high motivation for the luxury environment
Deep knowledge of the clothing and luxury history
Computer literate; SAP Retail experience preferred
Fluent English, both spoken and written; other languages are a plus