Title: Assistant Restaurant Manager - Pavia
Position Summary
The Assistant Restaurant Manager 1 (ARM 1) supports the Restaurant Manager in achieving the store targets through effective management of store operations. Specifically, the ARM-1 serves as the store's Food Safety Officer and P&L Custodian, and leads the store in Production Quality. The ARM is also responsible for shift management of the store's day-to-day operations.
Primary Responsibilities Assists the Restaurant Manager in carrying out community relations plan to support brand image.Conducts sales program evaluation as a basis for implementing sales building plans and requirements.Employs in-store and out-of-store merchandising programs and plans.Ensures achievement of standard inventory turnover rate (i.e. completeness, sufficient levels, storage quality).Identifies key drivers affecting all shifts and works with concerned managers in the development of strategies and initiatives to resolve issues over the long term.Identifies opportunities to maximize potential sales according to production plan, product mix, track sales, corrects back-up and adjusts as necessary.Identifies product volume forecast based on sales forecast. Monitors and analyzes sales performance (AC, TC, dayparts) and provides recommendation to improve sales performance.Maintains stock-day level based on actual customer demand and creates adjustments as necessary.Monitors adherence to standards and follows through execution during production planning.Monitors and identifies causes of variances and do corrective actions.Plans for production workflow and systems covering the anticipate sudden influx of customers, appropriate manning mix and crew positioning.Proposes doable tactical sales maximization activities aligned to LSM and packaged programs of Marketing.Understands, integrates and analyzes all shifts performance data including historical and leads in the development and application of improvement initiatives.Coordinates with the Crew Leader with the training certification of team members.Coordinates with the agency in documenting the critical incidents of team members' performance appraisal.Ensures restaurant compliance with labor requirements.Recommends initiatives that will motivate, sustain and improve crew performance.Creates Shopping Cart (SHC) and Goods Receipt (GR) as well as the documentation of invoices/delivery receipts to facilitate payment to suppliers.Ensures that all official documents and reports from the store are kept in the proper places and only accessible to the correct roles.Monitors store compliance with government requirements such as store permits and licenses.Works with the Restaurant Manager in defining Safety and Security Programs. Conducts Safety and Security programs.Education
Bachelor's degree, preferably in Hotel and Restaurant Management or any business-related course.
Experience At least 2 years experience as an Assistant Manager or Supervisor in a restaurant/food service or retail operations.Licenses/Certifications/Trainings
Basic Operations Training Program (BOTP).
Working Conditions
Most day-to-day work is at the store. Occasional pullouts for training programs and other activities.
Internal Stakeholders Restaurant Manager.External Stakeholders Suppliers, Contractors.
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