Assistant Restaurant Manager - Four Seasons MilanAbout Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location: Iconic elegance in Milan's most fashionable neighbourhood. A 15th-century convent turned sophisticated garden retreat, Four Seasons Hotel Milano is a haven in the centre of Milan's Fashion District. Fall asleep under frescoes in high-ceilinged rooms, dine on authentic Italian dishes on the airy veranda and recover from a day of shopping and sightseeing with a massage in our sleek, modern Spa.
About the role: We currently have an opportunity for a talented Assistant Restaurant Manager to join our iconic hotel, Four Seasons Milano in Italy!
What you will do: Reporting into the Restaurant Manager, you will be responsible for overseeing the Restaurant operation with passion and creativity.Ensuring exceptional service and attention to our guests.Development of our Restaurant team, working closely with the Restaurant Manager in leading the outlet.Checking the menus and wine lists.Controlling costs through effective scheduling, purchasing activities, inventory control and cost control measures.Being highly visible in the operation, providing recognition, promoting good public relations and taking care of special requests.Handle employee questions and concerns.Monitor employees to ensure performance expectations are met.Provide feedback to employees based on observation of service behaviors.Assist in supervising daily shift operations.Supervise restaurant and all related areas in the absence of Restaurant Manager.Participate in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.What you bring: A special talent and passion for ensuring you and your team deliver the highest of standards consistently and ensuring exceptional service and attention to our guests. Food service experience in luxury hotels and/or stand-alone bar, restaurants or restaurant groups, preferably in the same position and international experience would be an asset. You should have attention to detail, strong interpersonal and relationship building skills, the ability to multi-task with excellent organizational skills, be a team player and bring your personal touch and energy to our guest experiences. We are looking for a special individual whom shares our passion for excellence and whom delights in the magic of curating special experiences and memories for our guests.
What we offer: Competitive Salary, wages, and a comprehensive benefits packageExcellent Training and Development opportunitiesComplimentary Dry Cleaning for Employee UniformsMeals available at our Employee RestaurantEmployee Experience initiatives: from annual themed employee party to many ESG events throughout the yearEmployee Recognition ProgramsOpportunities to build a successful career with global potentialSchedule & Hours: This position is based at the Four Seasons Milan. This job includes a flexible schedule with the ability to work all shifts, weekends and holidays. You must possess the legal right to work in Italy and have fluency in English and Italian.
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