**ROCCO FORTE HOTELS**
**VERDURA RESORT**
**Sicily**
An alluring Sicilian escape, Verdura Resort occupies nearly two kilometres of private Mediterranean coastline. Home to three Kyle Phillips golf courses, a 60-metre infinity pool, six clay tennis courts, a world-class spa, four restaurants and five bars, Verdura Resort is an irresistible destination. It's a place where rooms seem woven subtly into the Sicilian landscape, with a true sense of space and uninterrupted views of the azure waters. Above all, it's an unforgettable resort in Sicily where our team delivers an outstanding level of service.
**ASSISTANT BAR MANAGER**
**Main purpose**:
The Assistant Bar Manager supports the Bar Manager in overseeing the efficient running and profitability of the bar and light meals service according to our standards and procedures.
**Reports to**: Bar Manager.
**Main duties & responsibilities**:
- Support the Bar Manager in providing friendly, attentive and timely service in order to create an exceptional experience for all of our Guests;
- Ensure that policies and procedures are complied with the highest standard of service;
- Support the Bar Manager in accomplishing bar staff's objectives by orienting, training, scheduling, coaching, and counselling them;
- Support the Bar Manager in recruitment and selection process;
- Support the Bar Manager in achieving the department financial objectives working closely with management and overall team;
- Comply with H&S national rules;
- Maintain a professional relationship with Guests and colleagues;
- Anticipate Guests needs and handle guest complaints;
- Support the Bar Manager in managing and developing staff in everyday operations according to our standard and procedures;
- Monitor stock levels and align to the department financial objectives.
- Handle administration tasks as required.
**We offer**:
- Seasonal contract according to C.C.N.L. Settore Turismo.
- Learning & development activities and career opportunities.
- Opportunity to stay in one of our hotels at a reduced rate (35€ per night) upon reaching 6 working months. You will also be entitled to 50% discount at bars and restaurants of the Company and 20% discount on wellness treatments at our Spa and on products "Irene Forte".
- Staff celebrations.
**Competencies required**:
- **Managing Team Performance**:Sets high standards for oneself and Team Members, provides guidance, development and takes corrective action in order to achieve consistently high levels of service.
- **Personal Effectiveness**:Adapts interpersonal style and skills so that high quality results are achieved. Modifies behaviour to accommodate for certain individuals, situations and different tasks.
- **Personal and team development**:Seeks opportunities to learn and to develop themselves and others in order to add value to the performance of the department and hotel.
- **Business awareness**:Understands the direct connection between day-to-day service delivery and how it impacts departmental, hotel and company success.
- **Service excellence**:Delivers service standards, which consistently exceed guest expectations.
- **Technically skilled**:Demonstrates and understands job requirements and displays the technical skills and knowledge required to perform job well and in line with the departmental SOPs.
**Other requirements**:
- Fluent in Italian and English. A third language is preferred;
- Sound professional experience in a similar role in luxury hotels and/or bars at international level;
- Certificate as Professional Barman;
- Certificate as Sommelier is preferred;
- Evidence of self-development through specialized courses, conferences/workshops;
- Able to use software for management of F&B - Familiar with Microsoft Office package.
**Workplace**: Verdura Resort, Sciacca (AG), S.S. 115 Km 131, 92019 Sicily.
Contratto di lavoro: Tempo pieno, Tempo determinato
Benefit:
- Mensa aziendale
Disponibilità:
- Turni
- Weekend
Retribuzione supplementare:
- Quattordicesima
- Tredicesima