Ref #: W155361
Department:
Asset Protection
City:
Milan
State/Province:
Milano
Location:
Italy
Company Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
The Asset Protection Manager is responsible for establishing and maintaining all aspects of an Asset Protection Program in their assigned stores. The Asset Protection Manager is required to, as needed, travel to stores within their area. The role is primarily focused on our Retail and Corporate activities in Milan, with opportunities and requirements for limited travel to other areas and/or countries. The Manager will work with the store's Management Teams to protect the company assets; including property, merchandise, cash and associates. This is accomplished through internal and external theft investigations, Operational Audits, and Employee Awareness Training. The Asset Protection Manager reports to the Asset Protection Lead EMEA.
Essential Duties & Responsibilities
Promotes and adheres to all Company Policy and Procedures. Adheres to all guidelines as outlined in the Asset Protection Code of Conduct and the Employee Handbook. Identifies, investigates and resolves all Theft and Fraud activity. Utilizes surveillance and procedural audits as directed by the Regional Manager of Asset Protection. Utilizes all tools and resources provided by the company to detect and manage internal losses. Ensures all Company Safety Policy and Procedures are followed, reporting deficiencies to the Store Manager, District Manager, and Regional Manager of Asset Protection. Develops and maintains partnerships with Store Management, District Manager, Regional Manager of Asset Protection, local law enforcement, mall security, and Corporate Partners (i.e., Human Resources, Operations, and Inventory Control). Provides expertise and training in all Operational areas of the Asset Protection Audit and Monthly Awareness Program. Conducts Asset Protection Store Orientation and Awareness Training. Conducts daily AP Perimeter walk to identify theft, physical security, or safety opportunities. Conducts daily Cash Management Audit and Receiving Audit for procedural compliance. Follows up on any Asset Protection Store Initiatives to ensure operational compliance. Participates in all store meetings and store management meetings. Manages inventory process ensuring accuracy and integrity. Recruits, trains, schedules, and supervises AP Staff when applicable. Performs all other duties as assigned by the Regional Manager of Asset Protection. Manages vendor relations, invoicing, and coordination of AP elements to provide store support. Responds to alarm calls as needed and required to resolve all issues causing them, escalating when needed. Reviews weekly alarm reports and investigates when necessary. Works with Store Management and Inventory Control to resolve any inventory discrepancies and conducts investigations for unresolved issues. If applicable, partners with Store and Corporate team in preparation for events (i.e., permits, guard coverage, etc.). Experience, Skills & Knowledge
Experience:
Minimum three years in retail Asset Protection; multi-store, specialty experience preferred. Wicklander – Zulawski certified, or commensurate interview experience. CFI eligible. Education: Bachelor's degree or equivalent work experience.
Special Skills:
Strong time management and multi-tasking skills. Excellent written and verbal communication skills. While the role is primarily focused on our Retail and Corporate activities in Milan, there will be opportunities and requirements for limited travel to other areas and/or countries.
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