Operations is the beating heart of Amazon. This key part of our business makes sure we fulfill and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of high quality, taking on a number of projects across our network to drive productivity.
Our AGL team breathes life into our newest ideas and incubates them until they grow into sophisticated businesses. We've got the energy of an exciting start-up, as our team works on Amazon's next big project, under the umbrella of one of the world's biggest companies.
We work behind the scenes to support new areas of the business - like Amazon Fresh stores and our online grocery service. There are lots of opportunities for every skill set, from operations to supply chain to data management.
AGL's goal is to help develop new capabilities within Amazon on behalf of our customers. This entrepreneurial team has a deep understanding of the needs of our customers, employees, and partners and helps to develop Amazon businesses of all sizes.
We grow new opportunities that will help Amazon diversify even more, taking them from concepts to mature operations that operate as standalone businesses. This dynamic environment supports our people's growth and development.
Key job responsibilitiesCreate, oversee, and drive a culture of safety and wellbeing.Analyse and implement changes to keep quality and productivity at a consistently high level.Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility.Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence.Work collaboratively with management-level colleagues to standardise shift practices.A day in the lifeYou'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers.
Basic qualificationsA degree.Relevant experience in people management.Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership.Relevant experience in using data or anecdotal evidence to influence business decisions.Advanced proficiency in verbal and written English and local language.Ideally degree qualified in Engineering or a Supply Chain/Logistics/Manufacturing related discipline or MBA graduate. Evidence of leadership skills – perhaps you were president of a sporting or social club at university or took the lead in charity work or a group project. Previous work experience – a summer job, internship or full-time role; if it's in an operations or customer-facing environment so much the better. The ability to speak and write another European language, particularly Spanish, French or German would be an advantage. The personal drive and enthusiasm that makes you stand out from the crowd!
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
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