Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity.
Key job responsibilitiesCreate, oversee, and drive a culture of safety and wellbeingAnalyse and implement changes to keep quality and productivity at a consistently high levelOversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibilityAnalyse shift performance against relevant business objectives, and put in place actions to improve our operational excellenceWork collaboratively with management-level colleagues to standardise shift practicesA day in the lifeYou'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers.
BASIC QUALIFICATIONSA degreeRelevant experience in people managementRelevant experience of communicating with a wide range of stakeholders, including your peers and leadershipRelevant experience in using data or anecdotal evidence to influence business decisionsAdvanced proficiency in verbal and written English and local languagePREFERRED QUALIFICATIONSExperience working with Lean, Six Sigma and Kaizen techniquesExperience working in another logistics environmentRelevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
#J-18808-Ljbffr