Appointment Line Clerk Service

FAR Government, Inc. (FARGOV) headquartered in Stafford, VA., is a premier, economically disadvantaged woman-owned Small Business that provides federal professional services, primarily engaged in providing advanced information technology, cyber security, management systems support, as well as business and infrastructure management services.
We are among the most innovative, respected, and ethical providers of technology solutions to the United States government.
Our mission is to provide superior-quality, innovative, information technology solutions that help federal agencies best aid, serve, and protect the American people.
**Job Title**:Appointment Line Clerk Service
**Location**:Aviano Air Base, Italy
**Working hours**:40 hours/week
**Commitment**:Full time job
**Requirements**:
- High school diploma or General Educational Development (GED) equivalency.
Medical terminology desired.
- Knowledge of CHCS/AHLTAMHS GENESIS system tools (detail codes, freezing slots, and TRICARE on-line usage).
- Be able to read, write, speak, and understand English at high level.
- A minimum of 50 WPM.
- General medical ethics, telephone etiquette, and excellent communication and customer service skills.
**Duties**:
- Schedule medical appointments and determine patient eligibility for services from phone calls, secured messaging or other methods used for appointment requests.
- Maintain appointment schedules, accurate and up-to-date patient schedules and logs.
- Validate eligibility through appropriate booking through Defense Eligibility Report System (DEERS).
- Assist with other administrative duties as demanded.
Ability to commute/relocate:
- Aviano: Reliably commute or planning to relocate before starting work (required)