Applications Engineer

GENERAL PURPOSE The Applications Engineer will help the business win good orders, providing technical support to the sales team and ensuring the technical content of all quotations is complete and accurate.
They will carry out customer trials and the testing of machines to ensure the business can successfully make performance commitments to the customer.
They will carry out customer acceptance tests and support the general installation and commissioning of machinery and other OEM equipment.
As a Barry-Wehmiller (BW) employee, encourages others to discover, develop and apply their talents enabling them to reach their full potential.
Actively engages in our Lean journey by building and acting on continuous improvement and development opportunities.
JOB RESPONSIBILITIES Review and discuss customer requirements with Sales Executives/Sales Administration and jointly agree what equipment and options should be offered to maximize the business opportunity to win good orders.
Review all quotation requests ensuring that they are technically complete and correct, including any customer specifications for output, pack quality etc.
and any performance commitments that the company is prepared to make.
Provide technical support to Sales Executives, by phone/email, by meeting customers who visit our premises, and by travelling to meet customers.
Arrange and supervise machine demonstrations and trials for customers as requested by the Sales Executives, including any trials required to support performance commitments.
Support customer Pre-Delivery Inspections and Factory Acceptance Tests at our sites, ensuring that customer objectives for such PDI/FAT are fully understood and met.
When required, undertake machine installation, commissioning and Site Acceptance Tests at customer's sites, working with the Field Service Team, in the UK, Europe, US, Middle East and elsewhere as needed.
Provide technical support for new machine development projects both during the development and testing phase in BW premises and during customer site trials.
Work with the engineering teams to provide descriptions and costs of any bespoke (custom) parts required to meet the customer's needs, for inclusion in the quotation.
Assess if there may be any requirement for installation time in excess of standards, and if so, advise the Service team for inclusion in the quotation.
Participate in Engineering team's technical review of all orders received.
Work with the Sales Administration Team to provide technical input into the equipment price lists.
As part of the Applications Engineering Team work closely with them and other Team Members throughout the Division to ensure commercial success.
Undertake whatever additional tasks are required to help the business to win good orders and deliver equipment that meets customers' needs.
JOB REQUIREMENTS EDUCATION: Qualified with a mechanical or electrical engineering degree level or equivalent.
EXPERIENCE: At least 5 years' experience in a broadly similar engineering role.
At least 3 years' experience of the practical operation of packaging machinery and systems in customers' factories.
KNOWLEDGE, SKILLS, ABILITIES: Experience in dealing face to face with customers, sometimes in high stress situations: professional and well-presented manner.
articulate and able to communicate clearly both verbally and in writing.
Responsible and able to work in a dynamic environment and meet deadlines with minimal supervision.
Commercially aware, particularly when liaising with customers.
High level of attention to detail.
Able to effectively use all standard Microsoft Office products.
Must be flexible on working hours as the workload requires.
Must be physically active and able to work (include lifting, other requirements of the role).
Good English is strongly required.
PREFERRED REQUIREMENTS Hands-on ability to operate VFFS equipment and feeding systems.
LOCATION #LI-NB1 Company: BW Flexible Systems Informazioni sulla Divisione : BW Flexible Systems è un produttore globale di sistemi di imballaggio per il riempimento e l'insacchettamento di prodotti alimentari e non alimentari.
I nostri sistemi di imballaggio sono progettati e fabbricati per ottimizzare l'efficienza e il valore generato dalle linee di imballaggio dei clienti durante l'intero ciclo di vita.
La nostra gamma di macchinari include sistemi FFS (form-fill-seal), di carico, insacchettamento e sigillatura, riempimento sacchetti, confezionamento termosaldato flow-wrap, soluzioni di imballaggio richiudibili, pallettizzazione, avvolgitori e altro ancora.Barry-Wehmiller fornisce a livello globale progettazione, consulenza e produzione tecnologicamente avanzatenei settori del packaging, del cartone ondulato e della trasformazione della carta.
Combinando a un'idea di leadership che pone al centro le persone, strategie operative miratee una crescita basata suobiettivi, Barry-Wehmiller è diventata un'azienda da $ 3 miliardi con quasi 12.000 dipendentiuniti da uno scopocomune:usare la forza del business per costruire un mondo migliore.
Descrizione del lavoro: Scopo Generale L'Applications Engineer è responsabile di: Assistere il team di vendita con supporto tecnico per assicurare ordini.
Garantire l'accuratezza tecnica delle offerte.
Condurre prove con i clienti e testare le macchine.
Supportare l'installazione e la messa in servizio dei macchinari.
Responsabilità del Lavoro Collaborare con i Sales Executives per determinare l'equipaggiamento e le opzioni ottimali per gli ordini dei clienti.
Assicurare la completezza e l'accuratezza tecnica delle richieste di quotazione.
Fornire supporto tecnico attraverso vari canali di comunicazione e visite ai clienti.
Organizzare e supervisionare dimostrazioni e prove delle macchine.
Supportare le Pre-Delivery Inspections (PDI) e Factory Acceptance Tests (FAT) per soddisfare gli obiettivi dei clienti.
Partecipare all'installazione, alla messa in servizio e ai Site Acceptance Tests (SAT) a livello globale.
Assistere nei progetti di sviluppo di nuove macchine e nelle prove presso i siti dei clienti.
Lavorare con i team di ingegneria per componenti su misura nelle offerte.
Valutare e consigliare sui tempi di installazione richiesti.
Partecipare alle revisioni tecniche degli ordini e fornire input sui listini prezzi delle attrezzature.
Collaborare con il team di Applications Engineering e altri membri della Divisione per garantire il successo commerciale.
Svolgere compiti aggiuntivi secondo necessità per ottenere ordini e soddisfare le esigenze dei clienti.
Requisiti del Lavoro Istruzione: Laurea in ingegneria meccanica o elettrica o equivalente.
Esperienza: Minimo di 5 anni in un ruolo ingegneristico simile.
Almeno 3 anni di esperienza pratica con macchinari e sistemi di imballaggio.
Conoscenze, Competenze, Abilità: Esperienza in ruoli a contatto con i clienti, capace di gestire situazioni di alto stress.
Modo professionale e capacità di comunicare chiaramente.
Capacità di lavorare in modo indipendente e rispettare le scadenze.
Consapevolezza commerciale nel trattare con i clienti.
Alta attenzione ai dettagli.
Competenza nei prodotti Microsoft Office.
Flessibilità negli orari di lavoro e capacità fisica di eseguire i compiti del lavoro.
Padronanza della lingua inglese.
Requisiti Preferenziali: Esperienza in Project Management.
Esperienza pratica con attrezzature VFFS e sistemi di alimentazione.
Sede di Lavoro Sede principale: Mestrino (PD), Italia.
Questo ruolo richiede una combinazione di competenze tecniche, capacità di servizio al cliente e abilità di gestione dei progetti, rendendolo una parte dinamica e integrante del team BW.
GENERAL PURPOSE The Applications Engineer will help the business win good orders, providing technical support to the sales team and ensuring the technical content of all quotations is complete and accurate.
They will carry out customer trials and the testing of machines to ensure the business can successfully make performance commitments to the customer.
They will carry out customer acceptance tests and support the general installation and commissioning of machinery and other OEM equipment.
As a Barry-Wehmiller (BW) employee, encourages others to discover, develop and apply their talents enabling them to reach their full potential.
Actively engages in our Lean journey by building and acting on continuous improvement and development opportunities.
JOB RESPONSIBILITIES Review and discuss customer requirements with Sales Executives/Sales Administration and jointly agree what equipment and options should be offered to maximize the business opportunity to win good orders.
Review all quotation requests ensuring that they are technically complete and correct, including any customer specifications for output, pack quality etc.
and any performance commitments that the company is prepared to make.
Provide technical support to Sales Executives, by phone/email, by meeting customers who visit our premises, and by travelling to meet customers.
Arrange and supervise machine demonstrations and trials for customers as requested by the Sales Executives, including any trials required to support performance commitments.
Support customer Pre-Delivery Inspections and Factory Acceptance Tests at our sites, ensuring that customer objectives for such PDI/FAT are fully understood and met.
When required, undertake machine installation, commissioning and Site Acceptance Tests at customer's sites, working with the Field Service Team, in the UK, Europe, US, Middle East and elsewhere as needed.
Provide technical support for new machine development projects both during the development and testing phase in BW premises and during customer site trials.
Work with the engineering teams to provide descriptions and costs of any bespoke (custom) parts required to meet the customer's needs, for inclusion in the quotation.
Assess if there may be any requirement for installation time in excess of standards, and if so, advise the Service team for inclusion in the quotation.
Participate in Engineering team's technical review of all orders received.
Work with the Sales Administration Team to provide technical input into the equipment price lists.
As part of the Applications Engineering Team work closely with them and other Team Members throughout the Division to ensure commercial success.
Undertake whatever additional tasks are required to help the business to win good orders and deliver equipment that meets customers' needs.
JOB REQUIREMENTS EDUCATION: Qualified with a mechanical or electrical engineering degree level or equivalent.
EXPERIENCE: At least 5 years' experience in a broadly similar engineering role.
At least 3 years' experience of the practical operation of packaging machinery and systems in customers' factories.
KNOWLEDGE, SKILLS, ABILITIES: Experience in dealing face to face with customers, sometimes in high stress situations: professional and well-presented manner.
articulate and able to communicate clearly both verbally and in writing.
Responsible and able to work in a dynamic environment and meet deadlines with minimal supervision.
Commercially aware, particularly when liaising with customers.
High level of attention to detail.
Able to effectively use all standard Microsoft Office products.
Must be flexible on working hours as the workload requires.
Must be physically active and able to work (include lifting, other requirements of the role).
Good English is strongly required.
PREFERRED REQUIREMENTS Project Management experience.
Hands-on ability to operate VFFS equipment and feeding systems.
LOCATION Main workplace Mestrino (PD) - Italy.
#LI-NB1 Alla Barry- Wehmiller selezioniamo persone con esperienze e talenti che vanno al di là delle pure competenze tecniche.
Se la tua carriera lavorativa non è perfettamente in linea con la posizione, ti invitiamo comunque ad inviare la tua candidatura.
Siamo consapevoli che esperienze diverse spesso portino innovazione, eccellenza e un apporto significativo all'azienda, per cui incoraggiamo i candidati con differenti background a mandare il proprio cv.
Fateci sapere se avete necessità di supporto per l'alloggio durante le varie fasi di colloquio.
Company: BW Flexible Systems About Us Throughout Barry-Wehmiller, we hold ourselves to a unique measure of success: by the way we touch the lives of people.
It's that vision that drives us in creating world-class experiences and solutions for our customers and unites us around our common goal—to use the power of our business to build a better world.
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