Primary Job Duties and Tasks: The Business Management Specialist ideal candidate will have experience with producing Advance Planning Documents (APDs) for the administration of state / federal programs and possess a combination of project management, communications, business analysis, and technical writing skills.
Primary Job Duties and Tasks include: Manage, coordinate, and write/update APDs and associated documentation required for planning, implementation, and operations activities according to U.S. Department of Health and Human Services Centers for Medicare & Medicaid Services (HHS CMS) and U.S. Department of Agriculture Food and Nutrition Service (USDA FNS) guidelines including but not limited to Annual APDs, As-Needed APD Updates, Monthly Status Reports, CMS Outcomes, and State Specific Goals.
Develop and maintain strong relationships with various teams, vendors, and stakeholders to support the APD process.
Facilitate and coordinate various meetings to support the gathering, analysis, and finalization of information for the APD process.
Maintain awareness of CMS, HHS, and USDA FNS policy updates, regulations, and standards for APDs as applicable and serve as the expert on the subject.
Provide education to project team members and stakeholders on compliance processes including outcome statements and outcomes and metric development.
Participate in meetings with federal partners and the Department.
Participate in procurement development processes as appropriate and monitor associated progress.
Participate in cost allocation processes as appropriate and monitor associated progress.
Report status updates to program leadership on progress with APD development and associated activity reporting.
Collect documentation content from business and technical staff.
Independently review and prepare documents for review and approval.
Organize material and complete writing assignments according to agency standards regarding order, clarity, conciseness, style, and terminology.
Specific Knowledge Skills and Abilities (KSAs): Bachelor's degree in business administration, information technology, public administration, management information systems, or a related field from an accredited college or university.
Minimum 3 years of experience developing advance planning documents preferred.
Minimum 3 years prior state government/public sector experience with health and human services programs preferred (such as Medicaid, MMIS, claims processing, eligibility, HHS analytics, SNAP, etc.).
Working knowledge of government regulations as they pertain to the advance planning document writing process.
Strong communication and follow-up skills.
Experience managing multiple priorities/projects including project scope and understanding of schedules, quality, change management, and project financials.
Prior business analyst or project management experience.
Excellent written and verbal communication skills.
General Knowledge Skills and Abilities (KSAs): The submitted candidate(s) must be able to apply common knowledge skills and abilities in the following areas: Communication: Have the ability to clearly convey information in both written and verbal formats to individuals or groups in a wide variety of settings (i.e., project team meetings, management presentations, etc.).
Must have the ability to effectively listen and process information provided by others.
Customer Service: Works well with clients and customers (i.e., business office, public or other agencies).
Able to assess the needs of the customer, provide information or assistance to satisfy expectations or resolve a problem.
Decision Making: Makes sound, well-informed, and objective decisions.
Flexibility: Is open to change, new processes (or process improvement), and new information.
Has the ability to adapt in response to new information, changing conditions, or unexpected obstacles.
Ability to receive and give constructive criticism and maintain effective work relationships with others.
Interpersonal: Shows friendliness, courtesy, understanding, and politeness to others.
Leadership: Motivates, encourages, and challenges others.
Is able to adapt leadership styles in a variety of situations.
Problem Solving: Able to identify, evaluate, and use sound judgment to generate and evaluate alternative actions and make recommendations accordingly.
Team Building: Encourages, inspires, and guides others toward accomplishing the common goal.
Education and Certifications: Bachelor's degree in business administration, information technology, public administration, management information systems, or a related field from an accredited college or university.
Work Location: Tallahassee, FL 32303 or at the specified location.
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