Analyst, Market & Clearing Operations

Analyst, Market & Clearing Operations page is loaded Analyst, Market & Clearing Operations Apply locations Colombo, Sri Lanka time type Full time posted on Posted Yesterday job requisition id R0083926 Analyst, Live Service, Capital Market Operations Role Profile The Analyst, Live Service is responsible for pre and post trade operational support. The role reports into the Live Service, Assistant Manager. This is a high risk, market impacting front line role which in integral to the day to day running of the LSE and Turquoise markets. It can involve stock suspensions, trading cycle interventions, order deletes and market monitoring.

Career Framework Mapping
Market and Clearing Operations
Associate
Team description The Live Service Team is responsible for real time, first line operational support and middle office functions across both London Stock Exchange and Turquoise Markets. Live Service works closely with a number of internal and external stakeholders including Sales teams, product development, technical teams, exchange and clearing members and LCH.Clearnet LTD. The team actively supports business and product driven initiatives by managing and delivering a portfolio of projects.
Department Description Capital Market Operations covers Market Operations Services and Client Services. The Market Operations Services team provides the centralised function for the maintenance of key trading services' and reference data databases spanning the LSE and Turquoise venues (both part of the London Stock Exchange Group). The department acts as a first point of contact for customers – both issuers and member firms requiring immediate or planned actions, assessing suitability for admission of issuers and impacts of corporate actions on reference data. It co-ordinates the production and dissemination of communications to customers and key organisations including EUI, CCPs, UKLA and FTSE. The area manages close, operational relationships internally and externally.
1.0 Key Responsibilities Managing and facilitating the resolution of live service and post trade service issues for all London Stock Exchange markets and the Turquoise equity market Undertaking Market Recovery action for both London Stock Exchange and Turquoise markets, including alternative site recovery, late market and manual market start-ups, the halting and resumption of trading schedules and instruments and partition recovery Responsible for real time support of market activities across LSE and Turquoise Equities Markets Manage and maintain real time static and dynamic instrument and reference data Act as first line operational support for clients for any and all queries/issue/disputes Collaborate effectively across products, teams and business areas to deliver robust and effective services and development Partner with Project Managers, IT and Sales/Trading on systems enhancements and development Assist with the resolution of exceptional technical & production issues/incidents. Investigate process failures and implement corrective actions. Participation in internal projects focused on process improvement and/or Industry/Regulatory change. Identify process improvement opportunities Desk coverage is from 6.30am to 6.00pm (UK Time) covered by two separate shifts (early and late) Some weekend and bank holiday coverage required 2.0 Key Behaviours Integrity Has the sustained drive and energy to deliver support service to time and quality; and Willingly puts in the effort to ensure activities completed on time and to the quality required. Partnership Puts project management methodologies in place e.g. schedules of work; progress reports etc.; Deals with conflict successfully; and Seeks information/inputs from colleagues/clients. Innovation Open to and willingly adopts new processes / approaches / ways of working. Excellence Oral and written communications are tailored to their audience's needs; Pro-active and demonstrates initiative; Prioritises activities according to business and operational need; Analysis and problem solving; Analyses issues to identify the most appropriate solutions; and Utilises all available resources and toolsets to investigate and resolve problems. 3.0 Candidate Profile / Key Skills Minimum experience of 2 years Accuracy, attention to detail and the ability to work to deadlines whilst under pressure Worked in professional and client-focused environments where detailed processes must be followed Must be a confident team player with good interpersonal skills and a 'can do' attitude Recent experience in a similar technical customer service role supporting financial clients with proven customer service skills Additional Technical skills with the ability to learn quickly would be an advantage in the following areas - FIX Protocol knowledge, SQL, Networking, Wireshark, SFTP, Electronic Trading systems and Market Data familiarity, ITSM Tools, Excel. Diversity & Inclusion People are at the heart of what we do and drive the success of our business. Our colleagues thrive personally and professionally through our shared values of Integrity, Partnership, Innovation and Excellence are at the core of our culture. We embrace diversity and actively seek to attract people with unique backgrounds and perspectives. We are always looking at ways to become more agile so we meet the needs of our teams and customers. We believe that an inclusive collaborative workplace is pivotal to our success and supports the potential and growth of all colleagues at LSEG.
About Us London Stock Exchange Group (LSE.L) is a diversified international market infrastructure and capital markets business sitting at the heart of the world's financial community. The Group can trace its history back to 1698.
The Group operates a broad range of international equity, bond and derivatives markets, including London Stock Exchange, Europe's leading fixed income market; and Turquoise, a pan-European equities MTF. It is also home to one of the world's leading growth markets for SMEs, AIM. Through its platforms, the Group offers international business and investors unrivalled access to Europe's capital markets.
Post trade and risk management services are a significant part of the Group's business operations. In addition to majority ownership of multi-asset global CCP operator, LCH Group, LSEG operates CC&G, the T2S-ready European settlement business; and globeSettle, the Group's newly established CSD based in Luxembourg.
The Group is a global leader in indexing and analytic solutions. FTSE Russell offers thousands of indexes that measure and benchmark markets around the world. The Group also provides customers with an extensive range of real time and reference data products, including SEDOL, UnaVista, and RNS.
London Stock Exchange Group is a leading developer of high performance trading platforms and capital markets software for customers around the world. In addition to the Group's own markets, over 35 other organisations and exchanges use the Group's MillenniumIT trading, surveillance and post trade technology.
Headquartered in London, with significant operations in North America, Italy, France and Sri Lanka, the Group employs approximately 4,700 people.
Values & Behaviours Integrity: My word is my bond. Integrity underpins all that we do – from unshakable commitment to building and supporting global markets based on transparency and trust, to every transaction across our business with each and every stakeholder. We are a source of enduring confidence in the financial system, so when we say that our work is our bond – we mean it.
Partnership: We collaborate to succeed. We pride ourselves on working together as proactive partners, building positive relationships with our colleagues, customers, investors, regulators, governments and shareholders – for our mutual success and the benefit of all.
Innovation: We nurture new ideas. We are ambitious and forward-looking – a pioneering Group of market innovators, driven by fresh thinking that has kept us ahead of change. We prudently and proactively invest to make sure that out markets and services constantly moving forward, developing and evolving with advances in technology.
Excellence: We are committed to quality. We have a fundamental commitment to developing talented teams who deliver to the highest standards in all that we do. By collaborating together, we will sustain industry-leading levels of excellence, setting the benchmarks that inspire ever better performance.
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
Similar Jobs (1) Executive, KYC Operations locations Colombo, Sri Lanka time type Full time posted on Posted 20 Days Ago If you want to apply for a job, please click the Apply button. You will then be redirected to our Careers sign-in page where you can enter your existing credentials or set up an account with us.
If there is nothing that currently suits you, feel free to send us your Resume/CV
About Us LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.
Our organisation Our Data & Analytics, Capital Markets and Post Trade divisions have a combined power that provides a comprehensive, integrated suite of trusted financial market infrastructure services to help our customers pursue their ambitions. Explore our divisions
Where we work LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across Europe, the Middle East, Africa, North America, Latin America and Asia Pacific. Find out more