.Are you a Customer Care Expert focused on Air Logistics?
Would you want to work for one of the most important Logistics Company of the world?
**YOUR ROLE **:.In this role, you work closely with the local sales force.
Oversees customer service activities and client management to support business growth.
**YOUR RESPONSIBILITIES**:
- Ensure our customers' experience is a positive one - each and every time they engage with Kuehne-Nagel
- Take care of documenting and investigating any deviations from the expected level of service provided
- To immediately report problems, operational disputes or discrepancies to supervisors, managers, divisional managers or branch manager
**YOUR SKILLS AND EXPERIENCES**:
- Negotiation and customer orientation
- Sales attitude
- Solution driven
- Fluent in English #LI-CT2
**GOOD REASONS TO JOIN **:At Kuehne+Nagel, we go above and beyond for our colleagues, customers and communities to deliver excellence and innovation.
We create opportunities for growth and development so that every employee is owner of his working experience, choosing every day the best balance between performance and individual wellbeing.
We connect people and goods through innovative and sustainable logistics solutions.
Seafreight, airfreight, overland and contract logistics are the pillars of our business, with a clear focus on IT-based logistics solutions.
After 130 years of story, our global team counts over 78,000 employees at around 1,400 locations in more than 100 Countries of history, Kuehne+Nagel is active in Italy since over 50 years and operates in around 40 locations with a staff of 3,000 people among employees and partners.
In 2021, Kuehne+Nagel Italy has obtained the Top Employer certification for the third year in a raw.
Kuehne+Nagel is committed to creating a work environment where everyone is welcome and diversity, equity, and inclusion are prioritized.
Where the full potential of each employee is realized without exception.
Where those who look, live, love, communicate, think, and lead differently are sought, appreciated and valued.
The only driver of our selection process is to engage the best Talents to keep on going above and beyond to meet the needs of customers, colleagues and communities we belong.