Job DescriptionWe are seeking a detail-oriented and efficient Air Export Agent to join our team - based in Turin or Milan, Italy.
As an Air Export Agent, you will play a crucial role in ensuring smooth and timely shipment processes for our international air freight operations.
This position requires a professional individual with strong customer service skills and the ability to thrive in a fast-paced environment.Manage and coordinate air export shipments from origin to destinationEnsure accurate and timely data entry into our operational systemsTrack and trace shipments, providing proactive updates to customersLiaise with airlines, customs authorities, and other relevant partiesPrepare and review export documentation for compliance with international regulationsResolve shipping discrepancies and customer inquiries promptlyOptimize shipment routes and costs to enhance efficiencyMaintain up-to-date knowledge of export regulations and industry trendsCollaborate with internal teams to ensure seamless operationsIdentify and implement process improvements to enhance operational efficiencyQualifications1-2 years proven experience in air export operations or related logistics role Proficiency in relevant software applications, including MS Office suiteIn-depth knowledge of export compliance regulations and proceduresGeneral understanding of airline and logistics industry practicesExcellent communication skills in both Italian and English (mandatory)Strong attention to detail and ability to work accurately under pressureProblem-solving skills with a proactive approach to identifying improvement opportunitiesExceptional time management and organizational abilitiesCustomer-focused mindset with a commitment to delivering high-quality serviceAbility to work independently and collaboratively within a team