Addetta /O Al Booking Team Happy Rentals

Booking Team Executive ENGLISH, FRENCH and/or GERMAN required


Martano (LE), Italia

Booking Team

Full-time


Description At our head office in our Local office in Martano, we have an open position for a Booking team member who will be responsible for being the first point of contact for our guests. We are looking for someone with excellent communication skills, sales ability, and a customer service mentality. You will be trained by our team to answer calls and emails efficiently while still delivering a personalized solution to each guest. When needed you will assist the marketing team with administrative and marketing tasks as required.

Main Responsibilities Answer booking enquiries of guests by phone and email. Paying attention to the guest's requirements to ensure understanding of enquiries and deliver personalized travel solutions. Give accurate information regarding availability, accommodation types, areas etc. Providing full customer service to our guests prior to arrival and if needed during and after Help with marketing tasks when needed Other duties as assigned in line with personal skills/interests. Requirements Background and/or experience in the tourism branch.

Fluent in English, French and/or German. Minimum requirement C1. Knowledge of Italian/Spanish would be a +. Strong communication skills (written and verbal) Good computer skills, including the ability to type and talk while successfully navigating through multiple applications. Interest in the travel and hospitality industry. Flexibility to work evenings and weekend shifts.
Benefits Working with an international team

Dynamic work environment Permanent contract (after the initial trial period) Full-time job


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