Keyline is a family-owned business headquartered in Conegliano Veneto, Italy.
The company is a leading manufacturer of keys, key cutting machines, transponders and smart access solutions with 160 employees globally.
With 9 subsidiaries in 3 continents, the company is present in approximately 70 countries.
Keyline is part of the Bianchi 1770 Group (ABG Holding) and has inherited the centuries of experience in the key industry that has been passed down through the family since 1770.
POSITION TITLE: Account Manager DIRECT REPORTS: None FLSA STATUS: Exempt / Full Time LOCATION: Office is located in North Olmstead, OH POSITION SUMMARY: At Keyline, client relationships are our top priority.
We're looking for a dedicated and personable account manager to maintain client accounts and serve as our main point of contact.
The ideal candidate will have a passion for helping others and a drive for providing exceptional customer service.
Applicants should also be proficient with spreadsheets and other productivity software.
Apply today and help us build meaningful, long-lasting relationships that move our business forward.
KEY ACCOUNTABILITIES / RESPONSIBILITIES: Serve as the main point of contact in all matters related to client concerns and needs Build and strengthen client relationships to achieve long-term partnerships Maintain accurate client records, keeping track of any contract updates and renewals Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients EDUCATION / EXPERIENCE / ENVIRONMENT: MINIMUM FORMAL EDUCATION: A Bachelor's degree or equivalent.
MINIMUM EXPERIENCE: 8+ years of sales and business development experience TRAVEL REQUIREMENTS: Willing to travel 50%+ of the year.
PHYSICAL DEMANDS / WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be required to stand, stoop, kneel, crouch, crawl, talk, and/or hear.
The employee must be able to lift or move up to 50 pounds.
REQUIRED KNOWLEDGE / SKILLS: Internship or professional experience in a sales or customer service role in an industrial context Ability to multitask and juggle several responsibilities simultaneously Strong written and verbal communication skills Excellent organizational skills and attention to detail Keyline provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
In addition to federal law requirements, Keyline complies with applicable regional and local laws governing nondiscrimination in employment in every location in which the company has facilities.
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