cooperate with the largest brands from the market in Italy; meet clients face-to-face regularly to ensure premium customer service; create campaign strategies in a variety of industries based on data analysis, your own creativity and client needs; adhere to the company goals related to campaign management (i.e.
keep an eye on campaign margin and scale); respond to customer requests and inquiries in a professional and timely manner; regularly report campaign status for the largest clients and provide improvement ideas to the direct manager; take care of customer success and long-term relationship; provide specific information regarding company's services and products; assist customers in the process of launching ad campaigns; obtain, review and process orders; ensure timely payments for our services.
Requirements: experience (2 + years) in digital advertising; preferably experience working in adtech, advertiser or agency (online area) both on performance and awareness campaigns; bachelor's degree or similar; solid experience with DV 360 working experience with MS Office Word, Excel, PowerPoint; knowledge of customer support tools and processes; ability to identify and understand customer needs and requirements; excellent analytical and problem-solving skills; well-developed verbal and written communication skills; multi-tasking, high level of energy, resourcefulness; high level of motivation and willingness to learn; proficiency in Italian and advanced command of English (C1 level); Candidate to be Milan based.
We offer the chance to work: A unique opportunity to join a creative, dynamic company in online advertising!
Founded in2012,the RTB House team comprises1000+ specialists in over 30 locationsaround the world.
It serves more than 3,000 campaigns for clients across theEMEA, APAC, and Americasregions; Our Italian office was established in 2019 and we now boast more than 90 clients in a continuously expanding team currently sitting at 25 people; Competitive salary plus bonus scheme, ticket restaurant and personal development budgets; Flexible working arrangements ensuring a real work-life balance; An amazing onboarding process to make sure you are equipped with all the necessary knowledge and tools to excel; Numerous opportunities to build your own path of self-development; Unique learning opportunities from commercial and HQ business support teams; Frequent team building events and trips away!
Work in a truly international environment with dynamic people in one of the fastest-growing segments of online advertising!
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