Abbott Ambassador - Campania Apply locations: Italy - Rome, Italy - Campania - Naples, Italy - Campania - Salerno
Time type: Full time
Posted on: Posted Yesterday
Job requisition id: 31102721
JOB DESCRIPTION: About Abbott: Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines.
PURPOSE OF THE JOB The Abbott Ambassador is responsible for managing and expanding existing accounts, managing and improving customer relationships, and improving profitability of accounts.
MAJOR RESPONSIBILITIES Full revenue responsibility including forecasting and target performance achievement. Act as a trusted partner and advisor as Abbott's main contact to customers. Manage and drive the development of their accounts, including key activities such as strategic account management and post-sales implementation process. New product and menu expansion targeting and sales support. Prepare and execute regular customer business reviews. Manage routine renewals of base business accounts and negotiate long-term contracts. Implement new assays. Provide ongoing training and coaching to customers as requested. Oversee progress of cross-functional implementation team (post-sale) with project manager. Success in this role is measured by economic profitability, customer satisfaction score (NPS), contract renewal rate, and managed revenue. EDUCATION AND COMPETENCIES REQUIRED Bachelor's degree or equivalent experience required. Bachelor or Master degree in Biomedical Engineering is preferred. Minimum of 1-3 years track record in the diagnostic industry with an emphasis on managing and expanding existing accounts, managing and improving customer relationships, and improving profitability of accounts. Proven track record in a similar position supported by management and customer references. Successful engagement with customers, specifically Business Management and key stakeholders. Excellent product and industry knowledge. Strong understanding of key stakeholders and customer dynamics. Strong solution selling and relationship building skills. Excellent communication skills. Ability to identify and drive resolution of issues. Long-term, strategic focus on account. Candidates must be fluent in local language and English; additional languages are advantageous. GEOGRAPHIC AREA: Campania with preferred residence in Naples
WORK SHIFT: Standard
TRAVEL: Yes, 75% of the Time
JOB FAMILY: Sales Force
DIVISION: CRLB Core Lab
LOCATION: Italy > Rome: Via Giorgio Ribotta 9
ADDITIONAL LOCATIONS: MEDICAL SURVEILLANCE: Not Applicable
SIGNIFICANT WORK ACTIVITIES: Not Applicable
About Us Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it's next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health.
The people of Abbott come to work each day with relentless energy, enthusiasm, and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life's greatest health challenges.
We invite you to explore opportunities at Abbott to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.
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