We are currently looking to hire an experienced 3PL Manager to join the team and play a role in the overall management for the European External Fulfillment. The role includes interfacing with the Third Party Logistics (3PL) providers and being the main POC for all internal teams such as Transportation, Retail and Supply Chain. The main tasks will be management, control and direction for the 3PL operations. The main objective is to continuously improve the level of service that the 3PL provides to our customers. Candidates will be expected to travel up to 30% of their time.
Key job responsibilitiesManage and control performance, cost and capacity of External Fulfillment Logistics provider (3PL)Monitor and analyze customer experience and delivery performance, maintain and develop KPIs and SLAs with 3PLContribute and lead major projects within the European External Fulfillment / Supply Chain / Transportation to support business and selection growthContribute to process improvements and cost optimization initiatives in collaboration with internal and external customersContribute to contract negotiations with our external fulfillment partnersPrioritize projects and software feature requests, evaluate and set stakeholder expectationsDevelop and maintain strong communication processes to ensure smooth and efficient flow of accurate information across various Amazon's teamsBASIC QUALIFICATIONSBachelor's degree or equivalent certification in (Industrial) Engineering, Operations, Business Administration, or a related fieldProven operations leadership experience in a similar fast-paced process driven manufacturing, production or distribution/logistics environmentExcellent fulfillment operations knowledge preferable in a 3PL environmentC1 English and an extra European language proficiencyProficient in Microsoft Office products: Excel, Word, Outlook, PowerPoint and MS ProjectPREFERRED QUALIFICATIONSStrong data analysis skills - Ability to produce, interpret and draw conclusions from dataSound business judgment, proven ability to influence others, and strong analytical thinking skills are critical to success in this positionBusiness case decision-making, complex problem-solving capabilities and attention to detailExcellent communication skills with the ability to communicate and influence effectively at all levelsTeam player who can facilitate successful project work, operating to deadlinesProven track record of delivering projects within scope, time, budget and qualityTheoretical and practical knowledge of Lean techniques such as Kaizen or Six SigmaTechnical expertise - Solution-driven approach to systems & processesExperience with analytical tools such as data warehouse tables: SQL / Visual Basic / Power BIMaster's degree in (Industrial) Engineering, Operations, Business Administration, or a related fieldAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
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