2022 - Event Assistant - Hotel Rosa Grand, Milano

As Event Assistant, you will serve as a key point of contact for our Guests that are staying at the Hotel Rosa Grand Milano in occasion of a Meeting or Event.
You will be providing them with exceptional service experience.
As Event Assistant you will be expected to perform the following tasks to the highest standards:
- take care of all the organizational part before the event
- ensuring high levels of cleanliness and maintenance of all conference spaces and breakout areas
- oversee the smooth running of the event
- ensuring customer satisfaction
- taking care of post-event with follow up with clients
- issuing and payment of the bill
As Event Assistant, to successfully fit this role, you will be expected to have the following characteristics:
- knowledge of "Opera PMS"
- positive attitude and good communication skills
- ability to anticipate and resolve challenges / complaints
- commitment to delivering a high level of customer service
- excellent grooming standards
- flexibility to respond to a variety of different work situations
- ability to work on your own and as part of a team
- flexibility in the shifts
Language requirements:
- Italian - fluent
- English - fluent
the knowledge of any additional languages will be highly regarded.